IT Support & Systems Specialist

IDEMIA

Exton (PA)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Job summary

IDEMIA is looking for an IT Support professional in Exton, Pennsylvania, to manage IT-related issues and ensure customer satisfaction. You will support installations, manage communications, and oversee IT assets.

The ideal candidate should have 2–7 years of experience in IT support, focusing on customer service and technical proficiency in environments like manufacturing or logistics. Certifications in relevant areas are a plus.

Qualifications

  • 2–7 years of experience in IT support.
  • Strong customer service skills.
  • Experience with printers, workstations, and networking.

Responsibilities

  • Solve Level 1 and Level 2 IT needs.
  • Support installation and maintenance of systems.
  • Manage communication with customers.

Skills

Customer service orientation
Experience in IT support
Basic infrastructure administration
Networking

Education

Information Technology
Computer Science
Information Systems
Network Administration

Tools

CompTIA A
CompTIA Network
Microsoft Certifications
ITIL Foundation

Job description

IDEMIA is looking for an IT Support professional in Exton, Pennsylvania, to manage IT-related issues and ensure customer satisfaction. You will support installations, manage communications, and oversee IT assets.

The ideal candidate should have 2–7 years of experience in IT support, focusing on customer service and technical proficiency in environments like manufacturing or logistics. Certifications in relevant areas are a plus.

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