IT Support & Systems Analyst — Drive Efficiency

US Sun Solar; Springfield (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Sun Solar is seeking an IT Support Technician to keep systems running efficiently and support business operations. You will analyze processes, implement improvements, and document findings while collaborating with clients, technicians, and management.

Role requires 3+ years of related experience or an Associate degree, strong SQL and Office skills, and willingness to travel up to 10%. The company offers health insurance, a 401(k) with match, and paid time off as part of a comprehensive benefits

Qualifications

• Associate Degree in a relevant field and/or 3+ years of business/systems analysis experience.
• Strong analytical, detail-oriented, and inquisitive mindset.
• Ability to work independently and collaboratively across teams.
• Excellent technical skills, including SQL and Microsoft Office Suite.
• Experience creating reports, presentations, and process documentation.
• Strong planning, organizational, and time-management skills.
• Ability to influence stakeholders and work with them to determine optimal solutions.
• Willingness to travel (~10%) and lift items up to 50 lbs.

Responsibilities

• Evaluating business processes, identifying opportunities for improvement, and implementing solutions.
• Staying current with IT and process advancements to modernize and automate systems.
• Performing requirements analysis, documenting findings, and communicating results to teams and management.
• Collaborating closely with clients, technicians, and management to ensure business needs are met.
• Supporting, administering, and training on business systems, including CRM, Office 365, Azure, analytics tools, and other third-party software.
• Conducting quality assurance, user acceptance testing, and project management for IT initiatives.
• Gathering critical information from meetings, generating reports, and providing actionable insights.
• Prioritizing initiatives, managing competing resources, and ensuring timely delivery of projectss

Skills

Analytical mindset

Independent worker

Collaborative across teams

SQL

Microsoft Office

Education

Associate degree or 3+ years of business/systems analysis experience

Tools

CRM

Office 365

Azure

Analytics tools

Third-party software

Job description

Sun Solar is seeking an IT Support Technician to keep systems running efficiently and support business operations. You will analyze processes, implement improvements, and document findings while collaborating with clients, technicians, and management.

Role requires 3+ years of related experience or an Associate degree, strong SQL and Office skills, and willingness to travel up to 10%. The company offers health insurance, a 401(k) with match, and paid time off as part of a comprehensive benefits