IT Support Technician

US Sun Solar; Springfield (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Sun Solar is seeking an IT Support Technician to keep systems running efficiently and support business operations. You will analyze processes, implement improvements, and document findings while collaborating with clients, technicians, and management.

Role requires 3+ years of related experience or an Associate degree, strong SQL and Office skills, and willingness to travel up to 10%. The company offers health insurance, a 401(k) with match, and paid time off as part of a comprehensive benefits

Qualifications

• Associate Degree in a relevant field and/or 3+ years of business/systems analysis experience.
• Strong analytical, detail-oriented, and inquisitive mindset.
• Ability to work independently and collaboratively across teams.
• Excellent technical skills, including SQL and Microsoft Office Suite.
• Experience creating reports, presentations, and process documentation.
• Strong planning, organizational, and time-management skills.
• Ability to influence stakeholders and work with them to determine optimal solutions.
• Willingness to travel (~10%) and lift items up to 50 lbs.

Responsibilities

• Evaluating business processes, identifying opportunities for improvement, and implementing solutions.
• Staying current with IT and process advancements to modernize and automate systems.
• Performing requirements analysis, documenting findings, and communicating results to teams and management.
• Collaborating closely with clients, technicians, and management to ensure business needs are met.
• Supporting, administering, and training on business systems, including CRM, Office 365, Azure, analytics tools, and other third-party software.
• Conducting quality assurance, user acceptance testing, and project management for IT initiatives.
• Gathering critical information from meetings, generating reports, and providing actionable insights.
• Prioritizing initiatives, managing competing resources, and ensuring timely delivery of projectss

Skills

Analytical mindset

Independent worker

Collaborative across teams

SQL

Microsoft Office

Education

Associate degree or 3+ years of business/systems analysis experience

Tools

CRM

Office 365

Azure

Analytics tools

Third-party software

Job description

IT Support Technician

Sun Solar is a fast-growing leader in clean energy, dedicated to creating a sustainable future through innovative energy solutions. Recognized nationally on the Inc. 500, we are proud of the team-driven culture that powers our success. We are looking for self-motivated, critical thinkers to join our family and help provide affordable, renewable energy solutions to our region.

What You'll Do:

As an IT Support Technician, you'll play a key role in keeping our systems running efficiently and helping the business operate at peak performance. Your responsibilities will include:

• Evaluating business processes, identifying opportunities for improvement, and implementing solutions.
• Staying current with IT and process advancements to modernize and automate systems.
• Performing requirements analysis, documenting findings, and communicating results to teams and management.
• Collaborating closely with clients, technicians, and management to ensure business needs are met.
• Supporting, administering, and training on business systems, including CRM, Office 365, Azure, analytics tools, and other third-party software.
• Conducting quality assurance, user acceptance testing, and project management for IT initiatives.
• Gathering critical information from meetings, generating reports, and providing actionable insights.
• Prioritizing initiatives, managing competing resources, and ensuring timely delivery of projectss

Qualifications

• Associate Degree in a relevant field and/or 3+ years of business/systems analysis experience.
• Strong analytical, detail-oriented, and inquisitive mindset.
• Ability to work independently and collaboratively across teams.
• Excellent technical skills, including SQL and Microsoft Office Suite.
• Experience creating reports, presentations, and process documentation.
• Strong planning, organizational, and time-management skills.
• Ability to influence stakeholders and work with them to determine optimal solutions.
• Willingness to travel (~10%) and lift items up to 50 lbs.

Why You'll Love Working Here:

• Be part of a fast-growing, award-winning clean energy company.
• Collaborate with a passionate, innovative, and supportive team.
• Take on challenging and impactful projects that shape our business.
• Gain exposure to cutting-edge IT systems and processes.
• Enjoy a flexible, engaging work environment that values your growth and ideas.
• Receive a comprehensive benefits package, including health insurance, 401(k) with company match, paid time off, and other perks that support your personal and professional well-being.

As part of Sun Solar's hiring process, all candidates must successfully complete a background check prior to employment.

Sun Solar, LLC. is a proud Equal Opportunity Employer.