IT Support & Systems Admin — M365, Intune, SharePoint

LYDIAN ENERGY LLC; Washington (District of Columbia); On-site; USD 65,000 - 95,000; Full time

Job summary

Lydian Energy in Washington, DC, is hiring an IT Support and Systems Administrator to own day-to-day end-user support and Microsoft 365 administration. The role includes Intune management, Entra ID, and SharePoint Online, with responsibility for office AV and MSP liaison.

The candidate will support a hybrid, on-site DC office and remote staff, handling device provisioning, security, and governance while collaborating with the IT Director on strategic initiatives.

Qualifications

• 2–5 years IT support or systems administration with Microsoft 365, Entra ID and SharePoint Online.
• Degree is helpful but not required; equivalent experience considered.
• Certifications (e.g., MS-900, MD-102, SC-900) are a plus.
• Strong endpoint management and governance background.

Responsibilities

• Serve as primary tech support contact for DC-based and remote staff.
• Triages Tier 1/2 issues and liaises with MSP to resolve tickets.
• Enroll and manage Windows/macOS devices with Intune and Autopilot.
• Administer Microsoft 365 services: Entra ID, Exchange Online, Teams, OneDrive.
• Administer SharePoint Online sites, permissions, taxonomy, and governance.
• Support Zero Trust, MFA, DLP, and SOC 2 readiness initiatives.
• Drive Copilot adoption and assist with training and prompts.
• Manage Washington, DC office tech, AV setup, and vendor coordination.
• Oversee device inventory, onboarding/offboarding, and remote provisioning.

Skills

Microsoft 365 administration

Intune / endpoint management

SharePoint Online

Zero Trust fundamentals

Windows/macOS endpoint support

Copilot / Power Platform familiarity

IT ticketing / ITSM tools

Customer service orientation

Education

Information Technology degree (Associate's or Bachelor's)

Tools

Microsoft Intune

Windows Autopilot

SharePoint Online

Microsoft Entra ID

Microsoft 365 Admin Center

Teams Rooms / AV

Job description

Lydian Energy in Washington, DC, is hiring an IT Support and Systems Administrator to own day-to-day end-user support and Microsoft 365 administration. The role includes Intune management, Entra ID, and SharePoint Online, with responsibility for office AV and MSP liaison.

The candidate will support a hybrid, on-site DC office and remote staff, handling device provisioning, security, and governance while collaborating with the IT Director on strategic initiatives.