IT Support Specialist - Production & Field Systems

Sanmina Corporation; Huntsville (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

SCI Technology, a Sanmina Company, in Huntsville, AL, is seeking a technical IT support professional to provide day-to-day assistance for manufacturing and office hardware and software. You will ensure systems are functional and secure, acting as a liaison between business needs and IT infrastructure.

The role requires 0-1 year in IT, a bachelor's degree, knowledge of Windows OS family, Linux/ChromeOS, and Microsoft Office, and strong customer service and teamwork in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 0–1 year IT experience.
• Familiar with Windows XP/7/10/11, Linux or ChromeOS, and Office versions.
• Able to work as a team in large deployment projects.
• Good communication with internal customers.

Responsibilities

• Support office and production systems.
• Provide customer service and follow up on responses.
• On-call support as scheduled.
• Install, configure, and troubleshoot laptops and workstations.
• Troubleshoot network issues.
• Identify and resolve recurring client issues.
• Report systemic problems to management.
• Maintain ownership and empathy for customer issues.

Skills

Customer service

Troubleshooting

Networking basics

Communication skills

Team player

Education

Bachelor's Degree

Tools

Windows OS

Linux / ChromeOS

Microsoft Office

Ticketing system

Job description

SCI Technology, a Sanmina Company, in Huntsville, AL, is seeking a technical IT support professional to provide day-to-day assistance for manufacturing and office hardware and software. You will ensure systems are functional and secure, acting as a liaison between business needs and IT infrastructure.

The role requires 0-1 year in IT, a bachelor's degree, knowledge of Windows OS family, Linux/ChromeOS, and Microsoft Office, and strong customer service and teamwork in a fast-paced environment.