IT Support Specialist: Manufacturing Tech & SQL Basics

SeAH Superalloy Technologies, LLC; Temple (TX); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Hands-on IT experience

Exposure to SQL Server and reporting

Mentorship from IT professionals

Documentation and SOP development

Job summary

SeAH Superalloy Technologies, LLC in Temple, Texas is seeking an IT Support Specialist to be the first point of contact for technology issues across offices and the manufacturing floor. You will resolve hardware, software, network, and account problems quickly while maintaining systems that support production.

The ideal candidate will demonstrate strong troubleshooting, clear communication with technical and non-technical staff, and the ability to work with IT and plant operations on equipment

Qualifications

• Associate or bachelor’s degree in information technology or a related field.
• Basic understanding of Windows OS and Microsoft 365.
• Familiarity with SQL concepts (SELECT, JOIN, filters, etc.).
• Strong troubleshooting mindset and ability to work independently.
• Good communication skills and comfort working with end-users.
• Ability to escalate issues to the IT team when needed.

Responsibilities

• Device Setup & Hardware Support: set up laptops and related equipment; assist with deployments; provide deskside support.
• Software & Application Support: troubleshoot Microsoft 365 apps, login, connectivity, and configuration issues.
• Database & Reporting Support: work with SQL Server environments, assist with basic queries and data retrieval, support reporting.
• IT Operations & Documentation: develop SOPs and troubleshooting guides; document fixes; identify recurring issues and propose improvements.

Skills

Windows OS

Microsoft 365

SQL concepts

Troubleshooting mindset

End-user support

Communication skills

Education

Associate or Bachelor's degree in information technology or related field

Tools

SQL Server

Job description

SeAH Superalloy Technologies, LLC in Temple, Texas is seeking an IT Support Specialist to be the first point of contact for technology issues across offices and the manufacturing floor. You will resolve hardware, software, network, and account problems quickly while maintaining systems that support production.

The ideal candidate will demonstrate strong troubleshooting, clear communication with technical and non-technical staff, and the ability to work with IT and plant operations on equipment