IT Support Specialist I - Public Parks Dept

Pierce County; Seattle (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Pierce County Parks and Recreation is seeking an IT support professional to lead desktop, hardware, network, and security efforts across the department. You will work within a large, collaborative team to keep systems running and staff productive.

Responsibilities include setting up devices, assisting with IT projects, managing inventory, and coordinating equipment purchases. A background in IT and strong communication are essential to success.

Qualifications

• Associate’s degree in computer science, data processing, education, public or business administration, engineering, or related field.
• Two or more years of information technology applications and systems experience is required.
• Resume and cover letter are required for this position.

Responsibilities

• Troubleshoot and resolve issues related to workstations and related hardware/software; provide user account assistance.
• Set up and issue PCs, laptops, and other hardware to department staff following IT Division standards.
• Assist in setting up department-wide IT project timelines/plans.
• Participate in the research and purchase of computer equipment and supplies.
• Organize and maintain inventory of computer equipment and supplies; assist with disposal of surplus equipment.

Skills

Desktop support

Web development

Hardware setup

Network setup

Security

Inventory management

Troubleshooting

Communication

Education

Associate's degree in computer science or related field

Tools

Active Directory

Windows OS

PC imaging

IT project planning

Job description

Pierce County Parks and Recreation is seeking an IT support professional to lead desktop, hardware, network, and security efforts across the department. You will work within a large, collaborative team to keep systems running and staff productive.

Responsibilities include setting up devices, assisting with IT projects, managing inventory, and coordinating equipment purchases. A background in IT and strong communication are essential to success.