IT Support Project Assistant - Entry Level

Snohomish County; Everett (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

Snohomish County Information Technology (IT) is seeking an IT Project Support professional to join our team in a structured environment focused on standards and continuous improvement. You will troubleshoot hardware, image workstations, configure assets, and manage IT inventory, contributing to enterprise-level initiatives.

Ideal candidates communicate well, work collaboratively, and can operate independently within a team.

Qualifications

• Six months of general work experience, including use of computers.
• Must pass criminal background check.
• Must pass job-related tests.
• A valid Washington State Driver's License is required.

Responsibilities

• Applies basic ideas and practices with limited specialty knowledge related to technology support, maintenance, operation and administration of business applications, systems, networks, and personal productivity devices and network appliances.
• Provides routine solutions to problems of limited scope, and enters information into basic word/information processing systems in the area of technology support.
• Demonstrates willingness to accept responsibility in work correlated with technology support, maintenance, operation and administration of business applications, systems, networks, and personal productivity devices and network appliances.
• Demonstrates the ability to focus and performs project tasks as directed in projects that incorporate technology support, maintenance, operation and administration of business applications, systems, networks, and personal productivity devices and network appliances.
• Closely supervised, follows specific, detailed instructions and basic procedures.
• Routinely delivers work to support continuous delivery of services in the area of technology support.
• Communicates effectively with others, demonstrating written and verbal skills to convey routine information about technology support.

Skills

Verbal communication

Written communication

Team collaboration

Independent work

Troubleshooting

Tools

Inventory management

Job description

Snohomish County Information Technology (IT) is seeking an IT Project Support professional to join our team in a structured environment focused on standards and continuous improvement. You will troubleshoot hardware, image workstations, configure assets, and manage IT inventory, contributing to enterprise-level initiatives.

Ideal candidates communicate well, work collaboratively, and can operate independently within a team.