Office Assistant 1 - Sprinker

Pierce County; Tacoma (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Pierce County is seeking an entry-level Office Assistant 1 at Sprinker Recreation Center. This front desk role offers learning opportunities and a pathway to a public-service career within Pierce County Parks and Recreation. You will support visitors, handle inquiries, and support daily office operations.

The position emphasizes customer service, ability to adapt in a fast-paced environment, and occasional evenings/weekends. A background in office support and typing ability are beneficial.

Qualifications

• Entry-level office support role focused on customer service.
• Resume required for this position.
• Must be able to type on a personal computer.

Responsibilities

• Greet and direct visitors; provide information in person or on the phone.
• Perform counter work; receive forms and answer routine questions.
• Perform cashier functions where fees are standard.
• Collect information and refer inquiries to the appropriate person.
• Work a flexible schedule including evenings, weekends, holidays, and overtime.

Skills

Customer service

Typing

Tools

ACTIVENet

Job description

The hours for this position will be Thursday – Monday, from 12:30 PM – 9:00 PM

Why It's a Great Opportunity:

Are you looking for a great, entry-level opportunity where you can learn and grow in an office support role? If so, the Office Assistant 1 position at Sprinker Recreation Center could be just that for you! This front desk position, at one of our busier locations, offers an inroad to a career with Pierce County Parks and is your opportunity to make a difference in people’s lives every day. Our Parks employees play a valuable role in supporting a vibrant Pierce County where people choose to live, work, and play.

Why It's a Great Department:

Pierce County Parks and Recreation manages more than 5,200 acres of parks, trails, and open space, ranging from community hubs to natural areas. We deliver diverse recreation programs and maintain the infrastructure that supports both active play and quiet connection with nature.

Our department is made up of four divisions: Park and Recreation Operations, Business Operations, Volunteer and Resource Development, and Park Stewardship and Infrastructure Delivery, working together to serve one of the most dynamic and fast-growing regions in Washington. Guided by our mission to create livable communities, we provide opportunities for people to connect with nature, learn about sustainability, live healthy lives, and experience inclusive, thriving public spaces.

Joining Pierce County Parks means being part of a forward-thinking team that values collaboration, innovation, and community impact, where your work truly makes a difference every day.

Learn more about the Pierce County Parks and Recreation Department

How to be Successful in the Role:

You will need to bring your excellent customer service skills and positive, can-do attitude to this role. Previous experience working in different databases and programs will be helpful as you learn the ACTIVENet system used in Parks. Being comfortable working in an ever-changing, fast-paced environment is a must. Your ability to adapt to and remain open to learning as we work to serve our residents in the best way possible will be the key to your success.

Your Future in this Role:

We have administrative support teams across all Parks' regions and all departments within the County. In a position like this, you will have many opportunities to develop your office support skills and learn about public service. This professional experience is invaluable and can lead to advancement within the department and the County. In addition, we invest in our employees through optional training, leadership certifications, employee resource groups, and other programs designed for connection and growth.

Core Daily Responsibilities:

• Greet and direct visitors; receive, transfer, or refer inquiries to proper sources; provide information relating to department services in person or on the phone.
• Perform counter work; receive forms and answer questions on routine department processes.
• Perform cashier functions where fees are standard and evaluation of circumstances is not required.
• Collect information regarding inquiries and refer to appropriate person for follow-up.
• Work a flexible schedule, which may include evenings, weekends, holidays, and overtime.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click here.

• Additional education or experience may substitute for the recruiting requirements.
• A resume is required for this position. Applications without a resume will not be considered.
• This is general office support work which does not require previous office experience or a specific level of formal education or training.
• Must be able to type on a personal computer at an acceptable level of proficiency as required by the position.

Special Note:

• Varied shift and/or weekend work may be required based on departmental needs

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration.

Our Recruitment Practices:

This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position.

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the County’s needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.

Our Welcoming Workplace Commitment:

Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executive’s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.