IT Support Specialist I

Troy University; Troy, Northern (MI, KY); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Troy University in Michigan is seeking an Information Technology Specialist I to install, troubleshoot, repair, and maintain hardware and provide advanced software support. You will handle helpdesk requests promptly in a fast-paced environment.

The role emphasizes hardware upkeep, software support across a wide range of applications, and timely resolution of technical issues to keep university systems running smoothly.

Qualifications

• Bachelor's degree in a related field or 1-2 years of related work experience.
• Candidates should have foundational IT knowledge and troubleshooting skills.

Responsibilities

• Install, troubleshoot, repair and maintain hardware.
• Provide advanced support for a wide variety of software applications.
• Complete helpdesk requests in a timely manner in a high-paced environment.

Skills

PC repair knowledge

Education

Bachelor's degree in related field

1-2 years related work experience

Job description

Troy University in Michigan is seeking an Information Technology Specialist I to install, troubleshoot, repair, and maintain hardware and provide advanced software support. You will handle helpdesk requests promptly in a fast-paced environment.

The role emphasizes hardware upkeep, software support across a wide range of applications, and timely resolution of technical issues to keep university systems running smoothly.