IT Support Specialist: Hardware, Software & Help Desk

Dairy Queen of Globe, Inc.; Globe (AZ); On-site; USD 59,000 - 73,000; Full time

Job summary

Dairy Queen of Globe, Inc. seeks an IT Support Specialist to facilitate IT functions for end users in Globe, AZ. This full-time position focuses on hardware and software support, user assistance, and maintaining departmental applications while coordinating the purchase of new systems.

Requirements include an Associate Degree in Information Technology or related field and five years of directly related experience. A valid Driver’s License is also required.

Qualifications

• Provides user support for hardware and software related problems, including network connectivity issues.
• Recommends, orders, configures and installs new computer systems.
• Tracks and responds to service tickets in help desk system.

Responsibilities

• Provides user support for hardware and software related problems, including network connectivity issues.
• Recommends, orders, configures and installs new computer systems.
• Tracks and responds to service tickets in help desk system.
• Performs other duties as assigned.

Skills

Hardware support

Software support

Network connectivity

Education

Associates Degree in Information Technology or related field

Job description

Dairy Queen of Globe, Inc. seeks an IT Support Specialist to facilitate IT functions for end users in Globe, AZ. This full-time position focuses on hardware and software support, user assistance, and maintaining departmental applications while coordinating the purchase of new systems.

Requirements include an Associate Degree in Information Technology or related field and five years of directly related experience. A valid Driver’s License is also required.