IT Support Specialist

Pohanka of Salisbury; Salisbury (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Exclusive vehicle purchase programs

Job summary

Pohanka of Salisbury is seeking an IT Helpdesk & Support Associate to troubleshoot hardware, software, and daily tech issues for employees at our Salisbury, MD location. This on-site role offers either full-time or part-time hours and a chance to work within a collaborative automotive dealership family.

You will respond to IT queries, protect data, manage hardware inventory, and support a range of technical needs.

Qualifications

• Minimum 1 year in an IT support role.
• Strong knowledge of hardware, software, and networking.
• Basic cybersecurity awareness and best practices.
• Excellent communication and ability to multitask in a fast-paced environment.

Responsibilities

• Troubleshoot hardware, software, and daily operational tech issues.
• Respond quickly and professionally to employee IT queries.
• Protect company data by following security protocols.
• Maintain accurate records of hardware inventory and assets.

Skills

Hardware

Software

Networking

Cybersecurity

Communication

Multitasking

Job description

ITHelpdesk & Support Associate

Why Join Pohanka of Salisbury?

• Job Type: Full-Time or Part-Time available
• Location: On-site (Salisbury, MD) — Not a remote position

What We Offer:

• Financial Security: 401(k) with company contribution & bonus programs
• Health & Wellness: Comprehensive medical, dental, life, and disability insurance
• Work-Life Balance: Paid vacation, paid personal leave, and paid holidays
• Perks: Exclusive vehicle purchase programs

What You Will Do (Responsibilities):

• Solve Problems: Troubleshoot hardware, software, and daily operational tech issues.
• Support the Team: Respond quickly and professionally to employee IT queries.
• Protect Assets: Maintain strict security protocols for company data.
• Manage Inventory: Keep track of physical hardware assets and equipment.

What We Are Looking For (Qualifications):

• Experience: Minimum of 1 year in an IT support role.
• Core Tech Skills: Strong knowledge of hardware, software, networking, and basic cybersecurity.
• Soft Skills: Outstanding communication, sharp attention to detail, and a self-motivated drive.
• Adaptability: Proven ability to multitask and manage competing technical priorities.

About the Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Pohanka of Salisbury has been on the Eastern Shore for over 20 years, starting their first dealership in Salisbury in 1999. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers with a variety of easy ways to meet their needs.

At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!