IT Support Specialist

Automatic Data Processing, Inc.; Pontiac (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Automatic Data Processing, Inc. is seeking an IT Support Specialist in Pontiac, MI. The role focuses on installing, configuring, and mass deploying computers and peripherals while maintaining strong client communication.

Candidates should have at least 1 year in IT, basic TCP/IP and Active Directory knowledge, and be willing to travel. Monday to Friday on-site work with potential after-hours support.

Qualifications

• High school diploma required.
• 1 year IT experience required.
• Reload/Install/Upgrade Windows computers.
• Basic network knowledge TCP/IP.
• Basic Active Directory knowledge.

Responsibilities

• Install, configure, optimize and mass deploy computers and IT peripherals.
• Format computers, copy data, configure printers, install cables.
• Interact with clients daily and provide customer service.
• Work on tasks assigned by Service Team Lead.

Skills

Communication skills

Driver's license

Attention to detail

Customer service

Willing to travel

On-call rotation

After hours

Education

High school

Associate Degree

Tools

Windows 10

Windows 7

TCP/IP

Active Directory

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Support Specialist

Salary Range: $32,000.00 To $48,000.00 Annually

We are searching for a highly energetic, motivated individual with knowledge and interest in information technology. In this role you will be responsible for installing, configuring, optimizing and mass deployment of computers and other IT peripherals.

As the Service Specialist, you will be responsible to follow tasks that are assigned to you by the Service Team Lead. Those tasks include but are not limited to: Formatting computers, copying data, configuring printers, and installing cables.

We take pride of our Service Specialists, as they are always interacting with our clients on a daily basis. That’s why we require individuals who are problem solvers with great communication skills and customer service experience.

Job Requirements

We are looking for experienced candidates who meet the following requirements:

• Have a valid driver license and reliable transportation
• Excellent communication skills, ability to follow simple tasks, with high attention to detail
• Willing to travel multiple trips daily and can interact with new clients
• Willing to take part of an On-call rotation system, if required
• Willing to work after hours and occasionally on weekends, if required

Experience

• Relevant: 1year IT (Required)
• Reload/Install/Upgrade Window computers (required)
• Basic network knowledge with TCP/IP (required)
• Basic domain controller and active directory knowledge (required)
• Experience with windows 10/windows 7 (required)
• Experience with windows 10/windows 7 (required)

Education

• High school (Required)
• Associate Degree (preferred)
• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Pontiac, MI 48340: Reliably commute or planning to relocate before starting work (Required)