IT Support Specialist

Cutting Edge Computers, Inc; Pontiac (MI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Cutting Edge Computers Inc in Pontiac, MI is seeking an IT Support Specialist to install, configure, optimize and mass deploy computers and IT peripherals. You will follow tasks from the Service Team Lead, including formatting computers, copying data, configuring printers, and installing cables.

We value problem solvers with strong communication and customer service skills. This role may require after-hours or weekend work and occasional travel.

Qualifications

• 1 year IT experience required
• Reload/Install/Upgrade Windows computers (required)
• Basic TCP/IP networking knowledge (required)
• Active Directory knowledge (required)
• Experience with Windows 10/7 (required)
• Experience with Windows 10/7 (required)

Responsibilities

• Install, configure, and mass deploy computers and IT peripherals
• Format computers and copy data
• Configure printers and install cables
• Interact with clients and provide customer service

Skills

Communication skills

Customer service

Problem solving

Driver license

Reliable transportation

Education

High school

Associate Degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Support Specialist

Salary Range: $32,000.00 To $48,000.00 Annually

We are searching for a highly energetic, motivated individual with knowledge and interest in information technology. In this role you will be responsible for installing, configuring, optimizing and mass deployment of computers and other IT peripherals.

As the Service Specialist, you will be responsible to follow tasks that are assigned to you by the Service Team Lead. Those tasks include but are not limited to: Formatting computers, copying data, configuring printers, and installing cables.

We take pride of our Service Specialists, as they are always interacting with our clients on a daily basis. That’s why we require individuals who are problem solvers with great communication skills and customer service experience.

Job Requirements

We are looking for experienced candidates who meet the following requirements:

• Have a valid driver license and reliable transportation
• Excellent communication skills, ability to follow simple tasks, with high attention to detail
• Willing to travel multiple trips daily and can interact with new clients
• Willing to take part of an On-call rotation system, if required
• Willing to work after hours and occasionally on weekends, if required

Experience

• Relevant: 1year IT (Required)
• Reload/Install/Upgrade Window computers (required)
• Basic network knowledge with TCP/IP (required)
• Basic domain controller and active directory knowledge (required)
• Experience with windows 10/windows 7 (required)
• Experience with windows 10/windows 7 (required)

Education

• High school (Required)
• Associate Degree (preferred)
• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Pontiac, MI 48340: Reliably commute or planning to relocate before starting work (Required)