IT Support Specialist

Piedmont Community Services; Martinsville (VA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

Dental & vision

Life insurance

Retirement match

Wellness program

Training & certifications

Job summary

Piedmont Community Services in Martinsville, VA is seeking a Help Desk specialist to provide software and hardware support under the direction of the Network Administrator. This on-site role will offer direct support, technical assistance, and training to PCS staff to keep systems running smoothly.

Candidates will join a dedicated team, participate in ongoing training, and help maintain IT services across PCS locations.

Responsibilities

• Provide Help Desk software and hardware support under the direction of the Network Administrator.
• Deliver direct support, technical assistance, and training to PCS staff.

Job description

APPLICATION DEADLINE: 09/11/2026

This position is responsible for providing Help Desk software and hardware support under the direction of the Network Administrator. This position will provide direct support, technical assistance, and training to PCS staff.

Please note: This is NOT a remote/telecommute/telework position.

Compensation and Benefits/Company Perks (+ many more!)

• Pay compensation based on job related experience and education
• PCS' Outstanding BENEFITS PACKAGE Included!
• 14 Paid Holidays + 1 Floating Holiday of choice!
• VRS VA Retirement with Employer Percentage Match
• Paid Life Insurance 2X your Salary
• Employer contribution to Health Insurance
• Dental, Vision, Supplemental Insurance, & FSA / HSA options
• Wellness Program and Community Engagement opportunities
• Possibilities for additional training and certifications related to the position.

About Piedmont Community Services/Who We Are

Piedmont Community Services (PCS), or officially the Piedmont Regional Community Services Board, is one of 40 community services boards across the Commonwealth of Virginia that provide behavioral health, developmental disability, substance use, crisis, prevention, residential and housing services. We serve the counties of Franklin, Patrick, and Henry, and the City of Martinsville, Virginia. PCS is committed to engaging the community and providing services to improve the quality of life and mental health of individuals seeking our services.

Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.