IT Support Specialist

Beacon Cedar; Baltimore (MD); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Job summary

Beacon Cedar, a Baltimore, MD-based technology company, is hiring for a full-time IT Support role. You will provide technical assistance to team members, troubleshoot hardware and software issues, and help maintain the company’s network and systems from Baltimore.

The ideal candidate has a solid understanding of computer hardware and software, networking principles, and the ability to work under pressure. Prior IT support experience is preferred but not required, with a quick-learning mindset

Qualifications

• Strong understanding of computer hardware and software.
• Knowledge of networking principles is required.
• Ability to troubleshoot hardware and software issues.

Responsibilities

• Provide technical assistance to employees.
• Troubleshoot hardware and software issues for team members.
• Maintain and secure the company network and systems.

Skills

Computer hardware

Computer software

Networking principles

Troubleshooting

Quick learner

Job description

Beacon Cedar, a Baltimore, MD-based technology company, offers full-time IT support roles. In this position, you'll provide technical assistance to team members, ensuring smooth IT infrastructure operation and maintaining network and systems.

Your typical day involves troubleshooting hardware and software issues, assisting employees with setups, and monitoring IT system performance. You'll also maintain and secure our company's network and systems.

Join our dedicated IT support team in Baltimore, MD. Our workplace is collaborative and professional, emphasizing teamwork and communication for success.

The salary for this position ranges from $52,000 to $72,720 per year. Benefits are not specified.

To excel in this role, you should have a strong understanding of computer hardware and software, and networking principles. You should also work well under pressure and be a quick learner. Previous IT support experience is preferred but not required.

Providing technical assistance to employees, troubleshooting hardware and software issues, maintaining the company's network and systems, assisting with software applications and hardware setups, monitoring the performance of IT systemsStrong understanding of computer hardware and software, good knowledge of networking principles, ability to work well under pressure, quick learner, previous experience in IT support preferred