IT Support Lead - PART TIME

Insight Global; Alabama; On-site; USD 34,000 - 48,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, and DCFSA account options

401k retirement account access with employer matching

Paid sick leave

Paid time off

DCFSA

401k with employer matching

Paid time off

Job summary

A leading consulting firm is seeking a Part Time Site Support Consultant in Mobile, AL. This position requires 24 hours of onsite work per week and includes tasks such as installing hardware and software, ensuring security compliance, and providing general IT support. Ideal candidates will have experience with IT site support, strong communication skills, and proficiency in endpoint management tools. Benefit packages start on the first day of employment.

Qualifications

• Experience leading L2 IT Site support for enterprise level clients.
• Proven ability to support onsite infrastructure.
• Proficient in endpoint management tools.
• Experience supporting on-site infrastructure including badge access and cameras.
• Proficient with SCCM and Microsoft Intune.
• Experience building and maintaining Disaster Recovery Plans (DRP).
• Strong communication and collaboration with end users and IT teams.

Responsibilities

• Install hardware and software.
• Onboard and offboard users.
• Ensure security compliance.
• Integrate and upgrade hardware/software and systems.
• Troubleshoot issues and provide general IT support.
• Collaborate with regional and global IT teams to ensure efficient service delivery.

Skills

L2 IT Site support

Desktop support & troubleshooting

Network infrastructure understanding

Endpoint management tools (SCCM, Microsoft Intune)

Disaster Recovery Plans (DRP)

Strong communication skills

Collaboration skills

SCCM

Microsoft Intune

Disaster Recovery

Communication

Documentation

Vendor management

Collaboration

On-site IT support

Job description

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Must haves/Job Description:

One of Insight Global's chemical manufacturing clients is looking for a PART TIME Site Support Consultant to join their team in Mobile, AL!

This position is 24 hours a week on site. This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the locations and employees within the country. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery.

Required Skills & Experience

• Experience leading L2 IT Site support for enterprise level clients including: desktop support & troubleshooting (Windows 10 hardware/software issues), PC imaging and deployment of devices, strong understanding of network infrastructure (IP addressing, connectivity issues, etc.), asset management, etc.
• Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc.
• Proficient in endpoint management tools including SCCM and Microsoft Intune.
• Capable of building and maintaining Disaster Recovery Plans (DRP).
• Strong communication and collaboration skills with end users, regional and global IT teams, manage vendor relations, providing detailed documentation.