IT Support Intern: Learn, Troubleshoot & Deploy

Intermountain Healthcare Inc.; Logan (UT); On-site; USD 24,000 - 34,000; Full time

Job summary

Intermountain Health in Logan, Utah, is seeking a CFS Intern to gain hands-on IT support experience, learning to deploy, maintain and troubleshoot computers and devices under supervision. The role offers a 36-hour workweek, Monday–Friday days, with occasional late shifts.

Under guidance, you will document issues in the ITIL system, assist with projects, and learn the department's functions while following enterprise security policies.

Qualifications

• Basic knowledge of computer hardware and devices.
• Strong written and oral communication skills.
• Ability to prioritize and manage tasks in a fast-paced environment.
• Customer service orientation with attention to detail.

Responsibilities

• Learn to resolve minor computer issues under supervision.
• Document notes and resolutions in the ITIL ticketing system.
• Update staff on project and incident status.
• Respond to messages according to priority.
• Help support new and existing systems under guidance.
• Ensure compliance with security policies.

Skills

Computer hardware

Communication skills

Prioritization

Customer service

Education

High School Diploma or equivalent

Job description

Intermountain Health in Logan, Utah, is seeking a CFS Intern to gain hands-on IT support experience, learning to deploy, maintain and troubleshoot computers and devices under supervision. The role offers a 36-hour workweek, Monday–Friday days, with occasional late shifts.

Under guidance, you will document issues in the ITIL system, assist with projects, and learn the department's functions while following enterprise security policies.