IT Support Engineer — Onsite & Field Travel

Pediatrics Plus; Springdale (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

State of the Art Facilities & Tech

Job summary

Pediatrics Plus is seeking an IT Support Engineer to join our team. The role involves installing, troubleshooting, maintaining, and supporting hardware, software, and technology systems throughout our organization.

The individual will provide technical support both remotely and onsite, requiring regular travel within a two-hour radius of Springdale. The ideal candidate will possess strong technical troubleshooting abilities, excellent customer service skills, and will have a minimum of a high

Qualifications

• 3+ years of IT support experience preferred.
• Demonstrated experience troubleshooting Windows computers.
• Ability to communicate effectively with a variety of people.

Responsibilities

• Install, troubleshoot, maintain, and support technology systems.
• Provide technical support both remotely and onsite.
• Regularly travel to locations for onsite IT support.

Skills

Technical troubleshooting

Customer service

Organizational skills

Windows operating systems

Networking basics

Education

High school diploma or equivalent

Technical training or relevant certifications

Tools

Microsoft 365

Active Directory

Job description

Pediatrics Plus is seeking an IT Support Engineer to join our team. The role involves installing, troubleshooting, maintaining, and supporting hardware, software, and technology systems throughout our organization.

The individual will provide technical support both remotely and onsite, requiring regular travel within a two-hour radius of Springdale. The ideal candidate will possess strong technical troubleshooting abilities, excellent customer service skills, and will have a minimum of a high