IT Field Engineer: Onsite & Travel Support

Pediatrics Plus; Conway (AR); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Pediatrics Plus is seeking an IT Support Engineer to join their team in Conway, Arkansas. This role involves installing, troubleshooting, and maintaining hardware, software, and technology systems across various locations.

The successful candidate will provide technical support both remotely and onsite, ensuring the reliability and effectiveness of the technology used in their specialized healthcare services.

Qualifications

• 3+ years of IT support experience preferred.
• Strong organizational skills with attention to detail.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Install, troubleshoot, and maintain hardware and software.
• Provide technical support remotely and onsite at locations.
• Regularly travel to provide onsite IT support and troubleshooting.

Skills

Technical troubleshooting

Problem-solving

Customer service

Windows operating systems

Active Directory

Microsoft 365

Networking basics

Education

High school diploma

Associate or college degree

Technical training or relevant certifications

Tools

Microsoft applications

Ticketing systems

Network-connected devices

Job description

Pediatrics Plus is seeking an IT Support Engineer to join their team in Conway, Arkansas. This role involves installing, troubleshooting, and maintaining hardware, software, and technology systems across various locations.

The successful candidate will provide technical support both remotely and onsite, ensuring the reliability and effectiveness of the technology used in their specialized healthcare services.