IT Support Engineer: Automation & Systems Admin

Royal Ambulance; San Leandro (CA); On-site; USD 92,000 - 95,000; Full time

Job summary

A healthcare technology company is seeking a proactive Support Engineer in San Leandro, CA. This role involves providing IT support, managing technical requests, and contributing to system administration and automation projects. Ideal candidates will have 3–5 years of experience in IT support and strong troubleshooting skills for hardware and software. Come join a collaborative environment that values innovation and continuous improvement.

Qualifications

• 3–5 years of progressive IT support experience.
• Experience in helpdesk and systems support.
• Ability to explain complex technical concepts clearly.

Responsibilities

• Serve as first point of contact for IT requests.
• Configure, maintain, and repair technology equipment.
• Administer mobile devices and ensure security compliance.

Skills

Troubleshooting skills

Proficiency with Windows and macOS

Hands-on experience with MDM platforms

Scripting experience with PowerShell

Excellent communication skills

Education

High school diploma or equivalent

Bachelor's degree in IT or related field

Tools

Windows

macOS

Mobile Device Management (MDM)

Google Workspace

PowerShell

Job description

A healthcare technology company is seeking a proactive Support Engineer in San Leandro, CA. This role involves providing IT support, managing technical requests, and contributing to system administration and automation projects. Ideal candidates will have 3–5 years of experience in IT support and strong troubleshooting skills for hardware and software. Come join a collaborative environment that values innovation and continuous improvement.