IT Support & Customer Experience Specialist

Concentrix; Orange City (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Concentrix, a leader in global business services, is seeking a Customer Service Representative to join our team in Florida. The role supports Information Technology services by delivering exceptional customer service and addressing inquiries, resolving issues, and ensuring a seamless customer experience aligned with our tech-driven solutions.

The ideal candidate is a patient problem solver and a clear communicator who is comfortable with technology and committed to high customer satisfaction.

Qualifications

• Experience delivering excellent customer service.
• Ability to communicate clearly with customers and colleagues.

Responsibilities

• Handle customer inquiries and resolve issues.
• Ensure a seamless customer experience aligned with IT solutions.
• Maintain high customer satisfaction through effective communication and follow-through.

Skills

Problem solving

Communication

Tech-savvy

Job description

Concentrix, a leader in global business services, is seeking a Customer Service Representative to join our team in Florida. The role supports Information Technology services by delivering exceptional customer service and addressing inquiries, resolving issues, and ensuring a seamless customer experience aligned with our tech-driven solutions.

The ideal candidate is a patient problem solver and a clear communicator who is comfortable with technology and committed to high customer satisfaction.