IT Support Coordinator

Power Design; Saint Petersburg (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Power Design in Saint Petersburg, FL is seeking an IT Support Technician to be the go-to person for IT incidents and service requests. You will deliver friendly, customer-focused help and practical solutions to staff.

You will diagnose and resolve issues, assist with workstation setups, and manage software upgrades and basic network troubleshooting in a fast-paced environment. Ideal candidates have a Bachelor's degree in computer science or related field and 1–2 years of relevant experience,

Qualifications

• Bachelor's degree required in computer science or related field.
• 1–2 years of relevant IT support experience.
• Strong in Microsoft Office troubleshooting and configuration.

Responsibilities

• Identify, diagnose and resolve technical issues through hands-on support and training.
• Assist with setup of new workstations and ongoing IT projects.
• Coordinate software upgrades, configurations, and network troubleshooting in a fast-paced environment.
• Organize asset requests and IT initiatives across departments.

Skills

Microsoft Office troubleshooting

Customer service

Organizational skills

Education

Bachelor’s degree in computer science or related field

Job description

About The Position

about the position…

The information technology support technician at Power Design is a computer whiz that serves as the point of contact for all IT-related incidents and service requests. The role of the IT support tech is to provide top-notch customer service and innovative solutions to all employees.

position details/responsibilities…

• Identify, diagnose and resolve technical issues through hands-on support and training.
• Manage multiple projects related to upgrading software, configuring systems and applications, and network troubleshooting in a high volume, fast-paced work environment.
• Assist other departments with the setup of new workstations.
• Organize asset requests, applications, security and other IT projects.

here’s what we’re looking for…

• Highly motivated tech gurus with the skills and ability to manage constantly changing priorities.
• Bachelor’s degree in computer science or related field.
• Extremely organized individuals with 1-2 years relevant experience who are savvy in Microsoft Office troubleshooting and configuration.
• Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.

At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide.

About Us

Power Design is a National Design Build Contractor, focused on innovative construction across multiple trades: electrical, mechanical, plumbing, and systems technologies. Since 1989, we’ve disrupted the industry by putting next-generation ideas to powerful, practical use because we care. We design breakthrough solutions that push the limits of what’s possible by harnessing the collaborative power of our teams to elevate experiences and empower the communities where we live and work. In an industry that tends to look back, we’re building better by staying grounded in our values, dedicated to our unique culture, and supportive of work-life balance – making us built to last. By investing in our people and doing things differently, we’re designing what’s next.

To learn more, visit www.powerdesigninc.us.