IT Support Consultant (MUST know German Language)

Brilliant Infotech Inc.; Almont (CO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Job summary

Brilliant Infotech Inc. is seeking an IT Support Consultant in Manati, Puerto Rico. The candidate should have 2–3 years of IT Helpdesk/Desktop Support experience and must be able to speak German.

You will provide end-user support, administer Windows and Linux systems, manage Active Directory, networks, and endpoint deployment, and ensure timely incident resolution with strong customer service.

Qualifications

• 2–3 years of IT Helpdesk/Desktop Support experience is required.
• Experience with Windows and Linux system administration.
• Proficient in Active Directory, Group Policy, and user management.
• Strong communication and customer service skills; German language ability required.

Responsibilities

• Provide end-user technical support and resolve IT incidents.
• Administer Active Directory users and permissions.
• Install, configure, and maintain Windows/Linux systems.
• Support servers, networks, endpoints, and apply security updates.
• Perform backups, disaster recovery, and system upgrades.
• Deliver employee IT training and ensure timely ticket resolution.

Skills

IT Support

Windows Admin

Linux Admin

AD / GPO

Network Troubleshooting

Intune

ITSM

Backup/DR

Endpoint Security

FileMaker

German Language

Telephony Support

ITIL Foundations

Tools

Intune

ManageEngine

FileMaker

Job description

Location: Manati, Puerto Rico

Type of Employment: Long Term Contract or Full Time Hire

Job Description

We are seeking an

Role: IT Support Consultant

Location: Manati, Puerto Rico

Type of Employment: Long Term Contract or Full Time Hire

Job Description

We are seeking an IT Support Consultant with 2–3 years of IT Helpdesk/Desktop Support experience to provide end-user support, system administration, and IT infrastructure maintenance and MUST be able to speak in German Language. The ideal candidate will have experience supporting Windows/Linux environments, Active Directory, networking, endpoint management, and IT service delivery.

Required Skills

• 2–3 years of IT Support / Helpdesk experience
• Windows & Linux system administration
• Active Directory, Group Policy, and User Management
• Network support (Switches, Routers, VLANs, Firewalls)
• Microsoft Intune and/or ManageEngine
• IT ticketing/ITSM tools and incident management
• Backup & Disaster Recovery
• Endpoint security, patch management, and antivirus
• Basic database knowledge (FileMaker preferred)
• Telephony support (Mobile/PBX) preferred
• ITIL Foundation certification is a plus
• Strong communication, customer service, and troubleshooting skills

Responsibilities

• Provide end-user technical support and resolve IT incidents
• Administer Active Directory users and permissions
• Install, configure, and maintain Windows/Linux systems
• Support servers, networks, endpoints, and security updates
• Manage Intune/ManageEngine endpoint deployment and provisioning
• Perform backups, disaster recovery, patching, and system upgrades
• Support FileMaker databases and IT infrastructure projects
• Maintain IT documentation, inventory, and vendor coordination
• Deliver employee IT training and ensure timely ticket resolution