IT SUPPORT CENTER ADMINISTRATOR

16th Circuit; Kansas City, Northern (MO, KY); Hybrid; USD 65,000 - 70,000; Full time

Job summary

16th Circuit is seeking an IT Support Center Administrator in Kansas City, MO. The role oversees daily operations of the Support Center staff, sets policies, and mentors team members to deliver reliable IT support services.

You will review equipment requests, manage procurement, and supervise ticket handling while ensuring timely, quality service. A bachelor's degree and supervisory experience are required; Missouri driver’s license and background check are mandatory.

Qualifications

• Bachelor’s Degree from an accredited college or university.
• Three years of related work experience that includes experience in supervising technical employees.
• Must possess/maintain valid Missouri Driver's License and provide his/her own transportation.
• Must submit to/pass pre-employment background and drug screen.

Responsibilities

• Responsible for the operations of the Support Center staff and sets Support Center policies and procedures.
• Directs and reviews the work of subordinates.
• Reviews equipment and Support Services requests; conducts procurement and bid reviews.
• Handles support tickets and provides mentoring to the team as needed.

Skills

Supervisory experience

IT support

Policy implementation

Education

Bachelor's degree

Job description

## IT SUPPORT CENTER ADMINISTRATORApply: Kansas City, MO: Full time: Posted Today: JR102920It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.***Department:** Information Technology**Grade:** 250**Salary:** $32.53/hour**Job Duties:*** Responsible for the operations of the Support Center staff. The employee sets Support Center policies and procedures, and assigns, directs, and reviews the work of subordinates.* Reviews and evaluates requests for equipment and Support Services, performs product research and procurement, produces bid specifications, and performs bid submittal reviews.* The assigned projects to this employee may pertain to highly technical areas in which the constraints defining the nature of the system are initially vague or unknown* handles support tickets and provides assistance to the team when additional help, training and mentoring is needed**Minimum Qualifications:*** Bachelor’s Degree from an accredited college or university.* Three years of related work experience that includes experience in supervising technical employees.* Must possess/maintain valid Missouri Driver's License and provide his/her own transportation.* Must submit to/pass pre-employment background and drug screen.*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*