IT Support Analyst - Windows & Hardware Specialist

The Salvation Army International; Tulsa (OK); On-site; USD 42,000 - 65,000; Full time

Job summary

The Salvation Army International in Tulsa, OK seeks a Computer Support Analyst to assist Area Command staff with computer hardware and software, answer requests, repair equipment, and install peripherals to keep daily operations running smoothly. Ideal candidates have an associate degree or two years of technical college in IT plus hands-on repair and training experience.

A driver license and relevant certifications are preferred; strong English communication and ability to train users are

Qualifications

• Knowledge of computer hardware and software supported by IT.
• Operational knowledge of WINDOWS operating systems.
• Ability to train users and present technical information.

Responsibilities

• Provide technical support to Area Command staff for computer hardware/software.
• Answer questions, resolve complaints, repair equipment and configure software.
• Install new hardware/peripherals and lead training sessions.

Skills

Windows networking

Hardware repair

Software configuration

User training

Technical communication

Education

Associates in IT

Technical college

Job description

The Salvation Army International in Tulsa, OK seeks a Computer Support Analyst to assist Area Command staff with computer hardware and software, answer requests, repair equipment, and install peripherals to keep daily operations running smoothly. Ideal candidates have an associate degree or two years of technical college in IT plus hands-on repair and training experience.

A driver license and relevant certifications are preferred; strong English communication and ability to train users are