IT Support Administrator

ManpowerGroup Global, Inc.; Chico (CA); On-site; USD 37,440 - 49,920; Full time

Benefits offered by this job

Opportunities for skill enhancement

Competitive salary

Supportive team environment

Job summary

A leading organization in technology services is seeking an IT Support Administrator in Chico, California. This role involves assisting with printer support, helping the Helpdesk Manager, and updating internal documentation. The ideal candidate will have strong problem-solving skills, excellent communication, and relevant experience. Education requirements include a High School Diploma or GED, with further degrees preferred. The position offers opportunities for professional growth in a supportive environment.

Qualifications

• 1-3 years of experience in a lead or supervisory role.
• A valid driver's license with a good driving record.
• Experience with report building and support metrics is a plus.

Responsibilities

• Assist with Multi-Function Printer (MFP) install tickets and daily phone coverage.
• Support the Helpdesk Manager with daily departmental demands and tasks.
• Organize and update internal documentation, including processes.

Skills

Problem-solving skills

Excellent communication

Proficiency with Microsoft Office applications

Experience with eAutomate

Education

High School Diploma or GED

Associates Degree or Bachelors preferred

Tools

Microsoft Office (Excel, PowerPoint, Outlook)

SharePoint/Office365

Job description

Our client, a leading organization in the technology and business services sector, is seeking an IT Support Administrator to join their team. As an IT Support Administrator, you will be part of the ProIT department supporting the Solutions Helpdesk team. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

Job Title

IT Support Administrator

Location

Chico, California

Salary Range

$37,440 - $49,920

What's the Job?

• Assist with Multi-Function Printer (MFP) install tickets and daily phone coverage for East/Central region.
• Support the Helpdesk Manager with daily departmental demands and administrative tasks.
• Organize and update internal documentation, including processes and procedures.
• Serve as a liaison with other departments to gather documentation and data for team support.
• Perform data entry, audits on special projects, and support metrics reporting.

What's Needed?

• High School Diploma or GED required; Associates Degree or Bachelors preferred.
• 1-3 years of experience in a lead or supervisory role.
• A valid driver's license with a good driving record.
• Proficiency with Microsoft Office applications (Excel, PowerPoint, Outlook) and SharePoint/Office365.
• Experience with eAutomate, report building, and support metrics is a plus.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Engage in meaningful projects that enhance your skills and career growth.
• Be part of a team that values collaboration and innovation.
• Gain experience supporting diverse departments across the organization.
• Competitive salary aligned with your expertise and experience.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!