IT Support & Operations Administrator

ManpowerGroup Global, Inc.; Chico (CA); On-site; USD 37,440 - 49,920; Full time

Benefits offered by this job

Opportunities for skill enhancement

Competitive salary

Supportive team environment

Job summary

A leading organization in technology services is seeking an IT Support Administrator in Chico, California. This role involves assisting with printer support, helping the Helpdesk Manager, and updating internal documentation. The ideal candidate will have strong problem-solving skills, excellent communication, and relevant experience. Education requirements include a High School Diploma or GED, with further degrees preferred. The position offers opportunities for professional growth in a supportive environment.

Qualifications

• 1-3 years of experience in a lead or supervisory role.
• A valid driver's license with a good driving record.
• Experience with report building and support metrics is a plus.

Responsibilities

• Assist with Multi-Function Printer (MFP) install tickets and daily phone coverage.
• Support the Helpdesk Manager with daily departmental demands and tasks.
• Organize and update internal documentation, including processes.

Skills

Problem-solving skills

Excellent communication

Proficiency with Microsoft Office applications

Experience with eAutomate

Education

High School Diploma or GED

Associates Degree or Bachelors preferred

Tools

Microsoft Office (Excel, PowerPoint, Outlook)

SharePoint/Office365

Job description

A leading organization in technology services is seeking an IT Support Administrator in Chico, California. This role involves assisting with printer support, helping the Helpdesk Manager, and updating internal documentation. The ideal candidate will have strong problem-solving skills, excellent communication, and relevant experience. Education requirements include a High School Diploma or GED, with further degrees preferred. The position offers opportunities for professional growth in a supportive environment.