IT Supervisor/Expert

DGS Office of External Affairs; Little Rock (AR); On-site; USD 85,000 - 125,000; Full time

Job summary

Arkansas Department of Commerce is seeking an IT Supervisor/Expert to lead project management, business analysis, and IT support across cabinet-level programs in Little Rock. On-site only, you will coordinate with IT and non-IT staff to drive delivery and ensure alignment with fiscal and policy objectives.

The role requires strong communication, analytical skills, and leadership experience, including guiding IT teams, gathering user requirements, and supporting IT consolidation initiatives

Qualifications

• Experience leading IT projects.
• Experience with billing reconciliation and fiscal reporting.
• Experience gathering user requirements from business units.
• Strong analytical and problem-solving skills with excellent communication.
• Five years of IT support experience including three years in supervisory or leadership role.

Responsibilities

• Project management, business analysis, and IT support across cabinet-level programs.
• Facilitate meetings with IT and non-IT staff.
• Manage IT projects and assist with billing reconciliation.
• Support IT consolidation efforts within the agency.

Skills

Leading IT projects

Billing reconciliation

Requirements gathering

Analytical skills

Communication

Leadership experience

Job description

This IT Supervisor/Expert position at the Arkansas Department of Commerce serves as a senior leader responsible for project management, business analysis, and IT support across the cabinet level. The role requires excellent interpersonal and technical skills to facilitate meetings with IT and non-IT staff, manage IT projects, assist with billing reconciliation, and support IT consolidation efforts. On-site employment in Little Rock is required with no remote or hybrid options.

Key qualifications

• Experience leading IT projects
• Experience with billing reconciliation and fiscal reporting
• Experience gathering user requirements from business units
• Strong analytical and problem-solving skills with excellent communication abilities
• Five years of IT support experience including three years in supervisory or leadership role