IT STATEWIDE MANAGER 3 (AppDM OGB POS #50369279)

Nunez Community College; Baton Rouge (LA); On-site; USD 95,000 - 130,000; Full time

Job summary

Division of Administration/Office of Technology Services in Baton Rouge, LA is seeking a senior IT leader to manage statewide systems and teams. You will oversee functional business support, application development, database administration, data warehouse, BI, and eEnrollment/IMPACT projects.

You will coordinate staffing, project priorities, and vendor relations, guiding changes and ensuring production readiness across critical health, enrollment, and financial systems statewide.

Qualifications

• Seven years of experience in information technology or administrative services; OR six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR an associate’s degree in information technology plus five years of experience in information technology or administrative services; OR a bachelor’s degree plus five years of experience in information technology or administrative services; OR a bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR a master’s degree plus four years of experience in information technology or administrative services.

Responsibilities

• Manages teams (contracted and OTS staff) providing business support, application development and maintenance, database administration, data warehouse, BI, e-commerce, eBusiness, imaging development, and statewide systems.
• Directs staff and coordinates priorities; conducts meetings to discuss problems and project status; interviews for vacancies and recommends hires to IT Director.
• Directs changes, testing, and implementation for statewide systems; evaluates impact of new policies on systems and coordinates production movements.

Education

Bachelor’s degree in information technology or administrative services

Bachelor’s degree with 24 semester hours in information technology, computer science, engineering, mathematics, or business analytics

Master’s degree in information technology or administrative services

Associate’s degree in information technology

Job description

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Applications and Data Management (AppDM) Section. Req. 226138

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The incumbent is responsible for the management of the teams (contracted and OTS technical employees) providing functional business support, application development and maintenance, database administration, data warehouse, business intelligence, e-commerce, eBusiness, imaging development, adoption and enhancement of the Office of Group Benefits Statewide systems.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Seven years of experience in information technology or administrative services; OR

Six years of full-time work experience in any field plus five years of experience in information technology or administrative services; OR

An associate’s degree in information technology plus five years of experience in information technology or administrative services; OR

A bachelor’s degree plus five years of experience in information technology or administrative services; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology or administrative services; OR

A master’s degree plus four years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

The incumbent is responsible for the management of the teams (contracted and OTS technical employees) providing functional business support, application development and maintenance, database administration, data warehouse, business intelligence, e-commerce, eBusiness, imaging development, adoption and enhancement of the Office of Group Benefits Statewide systems which consists of the responsibility for: The Statewide eEnrollment System which is utilized by approximately 360 agencies statewide, consisting of multiple components (Demographics, Health Enrollment, Life Enrollment, Flexible Spending Accounts - FSA, and Health Spending Account - HSA).

OGB Secure website which provides statewide/nationwide access for the following:

• LaGov Agencies
• Non-LaGov Agencies
• Vendors (Health and Pharmacy) LDH LaCHIP enrollees

IMPACT System which is the State of Louisiana's system of record for all members (active, retirees, survivors, etc.) of the following:

• Member Demographics
• Health Insurance Enrollment
• Life Insurance Enrollment
• Flexible Spending Account (FSA) Enrollment
• Health Savings Account (HSA) Enrollment
• Live Better Louisiana (LBLA) Credit
• Billing and Collections for all health/life premiums (state and employee share)
• Annual Enrollment

Visova web application utilized statewide/nationwide by all non-LaGov members and LaGov retirees.

Data Warehouse repository for claims data received from vendors nationwide and reporting mechanism for the OGB Executive Dashboard, Legal requests, and Actuary requests/reports.

FPR Application utilized by the Office of Finance and Support Services (OFSS) for individual bills, discrepancy letters, deduction registers, HSA process/notifications, Premium Refunds, IMPACT events, Reconciliation, and EGWP High Income Surcharge.

EMBER Application for imaging documents received from all state agencies, school boards, members, etc.

• Supervises and monitors the activities of the staff responsible for supporting highly complex OGB statewide systems: Establishes priorities for activities and services to be provided. Conducts staff meetings to discuss operational, organizational, or technical problems, and the status of projects. Conducts interviews for vacant positions and recommends selected candidates to the IT Director.
• Meets with OGB, OFSS, Actuaries, Vendors, Auditors, OTS management, OTS ARM, etc. and appropriate staff to plan and direct changes, for application development, testing and implementation of enhancements to the Statewide eEnrollment system, Data Warehouse, IMPACT, Annual Enrollment Portal, FPR, EMBER, etc. Assesses staff training requirements, identifies appropriate training courses, and coordinates the scheduling of training.
• Directs the analysis of changes and enhancements to the highly complex integrated statewide eEnrollment and IMPACT system components. Evaluates the impact of new legislation, rules, regulations, and policies on the organization and systems. Evaluates the vendor's plans and direction concerning revisions and implementation of major OGB changes and coordinates the movement of new or enhanced programs, and applications into the production environment.
• Maintains a working relationship with the user departments, anticipates needs, analyzes problems, establishes priorities, coordinates activities, and recommends solutions and alternatives as it relates to new and existing applications development. Acts as liaison between project teams, computer operations, systems, user sections, other agencies, legislative auditors, vendors, contractors and the IT Director 2.
• Directs the implementation of a development methodology, programming and procedural standards, and quality control techniques within the applications development area. Provides staff with guidance regarding design, coding testing and interfacing complex programs and systems.
• Performs all other tasks, special projects, analysis, studies, and plans as directed.

Position-Specific Details

Appointment Type: This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.

Location: This is a full-time, on-site position located in the Greater Baton Rouge area.

Substitution: Applicants who do not meet the minimum education of experience qualifications may receive experience credit from Civil Service approved certifications for up to two years of experience, which may be substituted for the bachelor's degree. Please see the list of approved Certifications for Substitutions at https://www.doa.la.gov/doa/ots/careers/certifications-for-substitutions.

Louisiana is a "State as a Model Employer" for People with Disabilities.

For further information about this vacancy, contact:

Danielle Martin

HR Analyst

Division of Administration/Office of Human Resources

email: [e-mail]