IT STATEWIDE ASSOCIATE ENGINEER 1-4(DCO/OTS)

State of Louisiana; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Division of Administration/Office of Technology Services in Baton Rouge, LA, is seeking a professional to support and maintain cloud-based services used across multiple state agencies. The role involves routine configuration, updates, and guidance to staff and vendors, ensuring reliable enterprise cloud services.

Applicants should have IT experience and an accredited degree; multiple substitution options exist to meet the six-year requirement.

Qualifications

• Two years of experience in information technology or an equivalent combination of education and experience.
• Experience substitution: 30 semester hours = 1 year toward six years of experience.
• College hours or degrees must be from an accredited institution.

Responsibilities

• Supports the administration and ongoing maintenance of cloud-based services used across multiple state agencies.
• Assists with routine configuration and updates to cloud platforms and related technologies.
• Contributes to policies, procedures, and practices that support reliable enterprise cloud services.
• Provides guidance and support to staff, technical teams, and vendors on cloud usage and best practices.
• Documents processes, offers instruction, and assists with troubleshooting and analysis of cloud issues.
• Participates in evaluating current and emerging needs related to cloud technologies.

Skills

IT experience

Education

Associate's degree in IT

Bachelor's degree

Job description

About This Job

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Data Center Operations Section. Req. 227865

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision‑making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The Division Of Administration Is The State Government’s Management Arm And The Hub Of Its Financial Operations. Division Offices Perform a Wide Variety Of Activities Including The Following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications

• Two years of experience in information technology; OR
• Six years of full-time work experience in any field; OR
• An associate's degree in information technology; OR
• A bachelor’s degree.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any area. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any area.

Note

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Note

Any college hours or degree must be from an accredited college or university.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

• Supports the administration and ongoing maintenance of cloud based services used across multiple state agencies.
• Assists with routine configuration and updates to cloud platforms and related technologies in accordance with established standards and operational requirements.
• Contributes to the implementation of policies, procedures, and practices that support reliable enterprise cloud services.
• Provides general guidance and support to agency staff, technical teams, and vendors regarding cloud service usage and best practices.
• Helps document processes, offers instruction where appropriate, and assists with troubleshooting and analysis of cloud related issues.
• Participates in evaluating current and emerging needs related to cloud technologies.