IT Statewide Engineer 1-3 (Edge Support B Engineer)

State of Louisiana; Baton Rouge (LA); On-site; USD 70,000 - 110,000; Full time

Job summary

The Division of Administration/Office of Technology Services in Louisiana seeks an IT statewide engineer to lead edge network projects, implement SDN, and support agency requirements across locations. You will deploy SDN platforms, manage security policies, and mentor junior engineers while coordinating with agency stakeholders.

Position emphasizes modernization of the state’s network, enterprise Wi‑Fi, and collaboration with the Edge Operations team to deliver secure, scalable network solutions

Qualifications

• Five years of experience in information technology or administrative services.
• Six years of full-time work experience in any field plus three years of experience in information technology or administrative services.
• An associate's degree in information technology plus three years of experience in information technology or administrative services.
• A bachelor’s degree plus three years of experience in information technology or administrative services.
• A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology or administrative services.
• A master’s degree plus two years of experience in information technology or administrative services.

Responsibilities

• Implement and support advanced Layer 2/3 network solutions with emphasis on software-defined networking (SDN) at agency and tenant locations.
• Deploy and maintain enterprise-grade SDN platforms enabling centralized control, improved visibility, and dynamic policy enforcement across distributed networks.
• Configure and manage role-based network access control systems to enforce security policies, user segmentation, and device-level access management.
• Install and support enterprise Wi-Fi systems to ensure secure, high-performance wireless connectivity per OTS standards.
• Maintain compatibility with existing legacy infrastructure while integrating SDN technologies to modernize the network environment.
• Advise management and mentor junior engineers on scalable, cost-effective approaches to implementing OTS’s network strategy using SDN technologies.
• Act as the primary technical contact for agency stakeholders, ensuring requirements, schedules, and deliverables are understood and met.
• Stage, configure, deploy, and validate network hardware and software—including SDN-enabled and traditional platforms.
• Respond to and resolve network incidents and service requests within the assigned region across edge sites.
• Address interoperability challenges and service disruptions in environments with mixed legacy and modern networks.
• Maintain deep knowledge of SDN, enterprise wireless systems, access control technologies, and other networking trends.
• Support special projects, strategic initiatives, and operational planning as directed by OTS leadership.

Job description

The Division of Administration/Office of Technology Services has a vacancy

Req. 228218

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

This position is part of the Edge Operations team within the Office of Technology Services (OTS) – Network Communication Services and is responsible for supporting and advancing the edge network infrastructure that serves Louisiana state agency offices and state-owned or leased multi-tenant facilities. The engineer plays a lead role in regional project execution, network service provisioning, and escalated troubleshooting efforts across a wide range of modern and legacy technologies. Work performed in this role directly supports statewide IT operations, enhances service delivery, and contributes to the strategic modernization of the state’s network environment.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities, including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

• Five years of experience in information technology or administrative services; OR
• Six years of full-time work experience in any field plus three years of experience in information technology or administrative services; OR
• An associate's degree in information technology plus three years of experience in information technology or administrative services; OR
• A bachelor’s degree plus three years of experience in information technology or administrative services; OR
• A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology or administrative services; OR
• A master’s degree plus two years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Implement and support advanced Layer 2/3 network solutions with a strong emphasis on software-defined networking (SDN) at agency and tenant locations

• Deploy and maintain enterprise-grade SDN platforms that enable centralized control, improved visibility, and dynamic policy enforcement across distributed networks

• Configure and manage role-based network access control systems to enforce security policies, user segmentation, and device-level access management

• Install and support enterprise Wi-Fi systems to ensure consistent, secure, and high-performance wireless connectivity in compliance with OTS standards

• Maintain compatibility with existing legacy infrastructure while integrating SDN technologies to modernize the network environment

• Advise management and mentor junior engineers on scalable, cost-effective approaches to implementing OTS’s network strategy using SDN technologies

• Act as the primary technical contact for agency stakeholders, ensuring that requirements, schedules, and deliverables are clearly understood and met

• Stage, configure, deploy, and validate network hardware and software—including both SDN-enabled and traditional platforms

• Respond to and resolve network incidents and service requests within the assigned region, covering a broad range of technologies deployed at edge sites

• Address interoperability challenges and service disruptions that arise in environments containing a mix of legacy and modern network systems

• Maintain deep knowledge of SDN, enterprise wireless systems, access control technologies, and other emerging networking trends

• Support special projects, strategic initiatives, and operational planning efforts as directed by OTS leadership

Position-Specific Details

Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent-status classified employee.

Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Engineer 1, 2, or 3.

Compensation: The Salary range listed on the job posting reflects the pay grade minimum and maximum for the IT Statewide Engineer 1 job title. The salary range pay grade minimum and maximum for the other levels of the career progression group can be viewed using the links below:

IT Statewide Engineer 2

IT Statewide Engineer 3

Location: This position is domiciled in Calcasieu Parish.

Louisiana is a "State as a Model Employer" for People with Disabilities.

Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.

For further information about this posting, please contact:

Erica R. Gay

HR Specialist

Division of Administration/Office of Human Resources

Email: [e-mail]