IT Specialty Analyst - Epic Hospital Billing

Sentara Hospitals; Virginia Beach (VA); On-site; USD 89,000 - 132,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)/403(b) with employer match

Paid Time Off (vacation, sick time, &

Job summary

Sentara Hospitals in Virginia Beach, VA seeks an IT Specialty Analyst to support Epic Hospital Billing and Revenue Cycle apps. The role develops deep expertise in Epic Hospital Billing for an analytical, technically curious candidate.

You will analyze issues, understand Epic master files and workflows, evaluate impacts of changes, and collaborate with Revenue Cycle and IT to deliver end-to-end solutions while maintaining documentation and governance.

Qualifications

• Proven analytical and technical abilities with Epic Hospital Billing knowledge.
• Experience supporting Revenue Cycle applications or hospital billing systems is preferred.

Responsibilities

• Analyze application issues and workflows to identify root causes and solutions.
• Develop understanding of Epic master files, configuration and system relationships.
• Evaluate impacts of configuration changes before implementing them.
• Support core Epic Hospital Billing workflows including workqueues, billing workflows and statements.
• Translate operational needs into technical requirements for sustainable solutions.
• Troubleshoot by examining configuration, data and system behavior to address root causes.
• Test and validate changes to ensure intended outcomes and minimize downstream issues.
• Partner with Revenue Cycle ops and IT to understand end-to-end workflows.
• Maintain documentation and follow change governance processes.

Skills

Analytical

Technical aptitude

Education

Bachelor's Degree Preferred

5+ years experience without a degree

Tools

Epic Hospital Billing

Job description

City/State Virginia Beach, VA

Work Shift First (Days)

Overview

Overview: Overview We are seeking an IT Specialty Analyst to support Epic Hospital Billing and Revenue Cycle applications. This is an excellent opportunity for an analytical, technically curious individual who wants to develop deeper expertise in Epic Hospital Billing.

Key Responsibilities

• Analyze application issues and workflows to identify root causes and appropriate solutions.
• Develop an understanding of Epic master files, records, configuration, and the relationships between different components of the system.
• Evaluate upstream and downstream impacts of configuration changes before implementing solutions.
• Support and learn core Epic Hospital Billing workflows, including workqueues, DNBs, billing workflows, system actions, statements, letters, and related Revenue Cycle functionality.
• Translate operational needs into technical requirements and sustainable system solutions.
• Troubleshoot issues by examining configuration, workflow, data, and system behavior rather than addressing symptoms alone.
• Test and validate application changes to ensure expected outcomes and minimize unintended downstream impacts.
• Partner with Revenue Cycle operations and other IT teams to understand end-to-end workflows.
• Maintain application documentation and follow established change management and governance processes.
• Continuously develop knowledge of Epic Hospital Billing and broader Revenue Cycle workflows.

Education

• Bachelor's Degree Preferred
• 5+ years of relevant experience without a degree required

Certification/Licensure

• Epic Hospital Billing (Preferred)

Experience

• 3+ years of IT, Revenue Cycle, Hospital Billing or related application support experience required with a degree
• 5+ Years of IT, Revenue Cycle, Hospital Billing or related application support experience required without a degree
• Epic Hospital Billing, or related application support experience is Strongly preferred
• Strong analytical and technical aptitude required

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $89,294.40 - $131,851.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• - Medical, Dental, Vision plans
• - Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• - Paid Time Off and Sick Leave
• - Paid Parental & Family Caregiver Leave
• - Emergency Backup Care
• - Long-Term, Short-Term Disability, and Critical Illness plans
• - Life Insurance
• - 401k/403B with Employer Match
• - Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• - Student Debt Pay Down - $10,000
• -Pet Insurance
• -Legal Resources Plan
• - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virgi