IT Specialist (SYSADMIN/INFOSEC)

DLA Careers; Cleveland (OH); On-site; USD 93,000 - 121,000; Full time

Job summary

DLA Careers is seeking an IT Specialist (SYSADMIN/INFOSEC) to provide expert support for Windows Server environments across multiple locations. You will troubleshoot complex issues, coordinate software releases, and mentor junior staff while liaising with vendors to ensure network-ready configurations.

The role requires security awareness, ability to work with management and field activities, and a commitment to delivering reliable IT services for government-wide enterprise systems.

Qualifications

• Specialized experience includes server hardware and software support, troubleshooting and resolution.
• Experience evaluating and resolving complex hardware, software, and network issues.
• Familiarity with planning, testing, and implementing server environments.

Responsibilities

• Provides technical support for DLA Enterprise Microsoft Windows Server environments, including hardware, software, and networking.
• Isolates and resolves complex hardware/software/communications problems.
• Collaborates with management, customers, IS, and staff to ensure compatibility before export/asset deployment.
• Mentors junior technicians and coordinates with vendors/contractors on feasibility and effectiveness of server requirements.

Skills

Server hardware

Windows Server

Troubleshooting

Networking

Cross-team liaison

Tools

Microsoft Windows Server

Job description

Summary

See below for important information regarding this job.

Summary

See below for important information regarding this job.

Position will be filled at any of the locations listed below. Site specific salary information as follows:

• Battle Creek, MI: $89,508 - $ 116,362
• Columbus, OH: $93,400 - $121,422
• Dayton, OH: $92,841- $120,696
• Fort Belvoir, VA: $102,415- $133,142
• New Cumberland, PA: $102,415- $133,142
• Ogden, UT: $89,508 - $ 116,362
• Philadelphia, PA: $98,630- $128,221
• Richmond, VA: $93,499- $121,551

Duties

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• Provides technical support services such as planning, evaluation, testing, installation and support for DLA Enterprise Microsoft Windows Server environments, including hardware, software, and networking.
• Isolates, identifies, analyzes, evaluates, and resolves complex hardware, software, and/or communications problems.
• Coordinates software release and export procedures with management, customers, information systems (IS) and communications personnel to ensure that communications options and software are network compatible prior to export to the customer.
• Services as a technical mentor, provide guidance and informal cross training to less experienced technicians.
• Serves as a liaison between DLA, Primary Level Field Activities (PFLA’s) and with vendors and contractors to determine feasibility and effectiveness of Microsoft Windows Server hardware/software/communications requirements for inclusion.

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Pre-Employment Physical: Required/Not Required
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6.

Qualifications

To qualify for an IT Specialist (SYSADMIN/INFOSEC), your resume and supporting documentation must support:

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
• Providing server hardware and software support to include troubleshooting/problem resolution, ensuring all Window Server operating systems software, libraries and files are backed up and properly maintained.
• Participating in feasibility/performance studies of implementing near and long-term Microsoft Windows Server computing strategies based on technical architecture.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

This position will close when it receives 100 applications which may be sooner than the close date.

As required by 5 C.F.R.

• 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R.
• 1194).

For Important General Applicant Information and Definitions go to:

http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants:

This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.