IT SPECIALIST (CUSTSPT)

Naval Supply Systems Command (NAVSUP); San Diego (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

NAVSUP Business Systems Center is seeking an IT Specialist (CustSPT) to support Federal IT customers in the San Diego area. The role focuses on delivering high-quality customer service and ensuring IT systems align with regional mission requirements.

The position requires experience with NET/NEST, NMCI, and ONE-Net programs, plus strong hardware, software, and infrastructure management skills. It offers opportunities for professional development within a mission-driven Navy environment.

Qualifications

• Experience providing Federal IT customer service and knowledge of regional activities IT requirements.
• Experience with hardware, software, and infrastructure management.
• Experience applying IT problem management to support customers.

Responsibilities

• Provide Federal IT customer service and understand IT requirements for regional activities.
• Manage hardware, software and IT infrastructure to support NAVSUP operations.
• Apply IT problem management practices to diagnose and resolve customer issues, ensuring timely solutions.

Skills

IT customer service

IT incident management

Networking basics

Tools

NET/NEST

NMCI

ONE-Net

Job description

Summary
You will serve as a IT SPECIALIST (CUSTSPT) of NAVSUP BUSINESS SYSTEMS CENTER.

Duties
Summary
You will serve as a IT SPECIALIST (CUSTSPT) of NAVSUP BUSINESS SYSTEMS CENTER.
Requirements
Qualifications
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Experience providing Federal IT customer service and a thorough knowledge of regional activities operational missions and IT requirements; 2) Utilizing relevant IT tools and software including NET/NEST and others. Managing basic services and customer support through NMCI and ONE-Net programs; 3) Experience with hardware, software, and infrastructure management. Applying methods and practices of IT problem management to support customers and provide solutions. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ OR https://www.opm.gov/policy-data-oversight/classification-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ . Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
The Navy and Marine Corps team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training. From pipefitters to accountants, scientists to engineers, doctors to nurses-the careers and opportunities to make a difference are endless. Civilian careers-where purpose and patriotism unite!