IT SPECIALIST (CUSTSPT)

Naval Supply Systems Command (NAVSUP); Bremerton (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Naval Supply Systems Command (NAVSUP) Business Systems Center seeks an IT Specialist (CUSTSPT) to deliver IT customer support and service. The role requires familiarity with NMCI, ONE-Net, and IT management practices to support regional Navy missions.

The successful candidate will manage hardware, software, and infrastructure and apply problem-management methods to provide solutions to customers, ensuring operational readiness across Navy activities.

Qualifications

• At least one year of specialized experience at GS-12 or equivalent.
• Experience providing Federal IT customer service and knowledge of regional missions.
• Experience with hardware, software, and infrastructure management.

Responsibilities

• Serve as IT Specialist (CUSTSPT) at NAVSUP Business Systems Center.
• Provide IT customer support and services to Navy regional missions.
• Apply IT problem management methods to support customers and provide solutions.

Skills

Federal IT customer service

IT problem management

Hardware/software/infrastructure mgmt

Tools

NET/NEST

NMCI

ONE-Net

Job description

Summary
You will serve as a IT SPECIALIST (CUSTSPT) of NAVSUP BUSINESS SYSTEMS CENTER.

Duties
Summary
You will serve as a IT SPECIALIST (CUSTSPT) of NAVSUP BUSINESS SYSTEMS CENTER.
Requirements
Qualifications
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Experience providing Federal IT customer service and a thorough knowledge of regional activities operational missions and IT requirements; 2) Utilizing relevant IT tools and software including NET/NEST and others. Managing basic services and customer support through NMCI and ONE-Net programs; 3) Experience with hardware, software, and infrastructure management. Applying methods and practices of IT problem management to support customers and provide solutions. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ OR https://www.opm.gov/policy-data-oversight/classification-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ . Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
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