Federal IT Specialist — Customer Support & Network Ops

Naval Supply Systems Command (NAVSUP); Bremerton (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Naval Supply Systems Command (NAVSUP) Business Systems Center seeks an IT Specialist (CUSTSPT) to deliver IT customer support and service. The role requires familiarity with NMCI, ONE-Net, and IT management practices to support regional Navy missions.

The successful candidate will manage hardware, software, and infrastructure and apply problem-management methods to provide solutions to customers, ensuring operational readiness across Navy activities.

Qualifications

• At least one year of specialized experience at GS-12 or equivalent.
• Experience providing Federal IT customer service and knowledge of regional missions.
• Experience with hardware, software, and infrastructure management.

Responsibilities

• Serve as IT Specialist (CUSTSPT) at NAVSUP Business Systems Center.
• Provide IT customer support and services to Navy regional missions.
• Apply IT problem management methods to support customers and provide solutions.

Skills

Federal IT customer service

IT problem management

Hardware/software/infrastructure mgmt

Tools

NET/NEST

NMCI

ONE-Net

Job description

Naval Supply Systems Command (NAVSUP) Business Systems Center seeks an IT Specialist (CUSTSPT) to deliver IT customer support and service. The role requires familiarity with NMCI, ONE-Net, and IT management practices to support regional Navy missions.

The successful candidate will manage hardware, software, and infrastructure and apply problem-management methods to provide solutions to customers, ensuring operational readiness across Navy activities.