IT Specialist: Cloud & Security Support

Women Against Abuse, Inc.; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 65,000 - 96,000; Full time

Benefits offered by this job

Medical benefits

PTO

EAP

Job summary

Women Against Abuse, Inc. seeks an IT Specialist to manage and support its technology infrastructure in a primarily on-site environment in Philadelphia, PA.

You will handle user support, cloud systems administration, and data security, collaborating with a 3rd party IT vendor for specialized tasks. The ideal candidate has a Bachelor’s in IT or equivalent, with MCP certification and at least 5 years of network administration experience, plus strong communication and teamwork skills.

Qualifications

• Bachelor’s degree in information technology or equivalent experience.
• Minimum Microsoft Certified Professional required; additional certifications a plus.
• Demonstrated knowledge of Windows administration, cloud collaboration suites, and basic network troubleshooting.
• Ability to translate complex technical concepts into clear guidance for staff, written and verbal.

Responsibilities

• Provide Help Desk and desktop support for Windows PCs, mobile devices, and peripherals.
• Manage user accounts, permissions, and licensing for Microsoft 365.
• Oversee basic network connectivity, security patching, and endpoint protection.

Skills

Strong organizational skills

Effective communication

Team player

Education

Bachelor’s Degree in Information Technology

Microsoft Certified Professional

Tools

Microsoft 365 Admin

Windows Server

Cloud platforms

Job description

Women Against Abuse, Inc. seeks an IT Specialist to manage and support its technology infrastructure in a primarily on-site environment in Philadelphia, PA.

You will handle user support, cloud systems administration, and data security, collaborating with a 3rd party IT vendor for specialized tasks. The ideal candidate has a Bachelor’s in IT or equivalent, with MCP certification and at least 5 years of network administration experience, plus strong communication and teamwork skills.