Trauma-Informed Intake & Services Supervisor

Women Against Abuse, Inc; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 28,000 - 35,000; Full time

Benefits offered by this job

Annual Increases

EAP

Medical

Vision

Dental

PTO for Vacation

Holidays

Sick days accrual

Job summary

Women Against Abuse, Inc. in Philadelphia, PA seeks a Legal Center Intake & Services Supervisor to oversee intake operations, connect clients with internal and external resources, and ensure safety in leaving domestic violence situations.

Responsibilities include mentoring staff and volunteers, coordinating with attorneys, maintaining client records, and serving as liaison to residential programs. Requires MSW and supervisory experience with strong communication.

Qualifications

• Master's of Social Work required.
• Three years of direct service and/or advocacy experience required.
• Some supervisory experience required; ability to lead volunteers and staff.

Responsibilities

• Oversee intake and services for the legal center clients and coordinate with internal/external resources to ensure safety.
• Recruit, mentor, supervise staff, pro bono legal professionals, assistants, and volunteers.
• Provide intake, information, legal options, referral and follow-up service to clients.
• Develop, update and maintain client files and demographic information per guidelines.
• Assist attorneys with client intake and related responsibilities.
• Serve as liaison to residential programs and act as WAA Legal Center representative.
• Complete and submit required data, reports, and documents as assigned.

Skills

Direct service

Communication skills

Time management

Record keeping

Diversity collaboration

Computer skills

Education

Master's of Social Work

Tools

Microsoft Office

Job description

Women Against Abuse, Inc. in Philadelphia, PA seeks a Legal Center Intake & Services Supervisor to oversee intake operations, connect clients with internal and external resources, and ensure safety in leaving domestic violence situations.

Responsibilities include mentoring staff and volunteers, coordinating with attorneys, maintaining client records, and serving as liaison to residential programs. Requires MSW and supervisory experience with strong communication.