Student Services Specialist - Recruitment

North Central Texas College; Denton (TX); Hybrid; USD 31,000 - 42,000; Full time

Job summary

North Central Texas College is seeking a Student Services Specialist - Recruitment to build relationships with high schools, counselors, students, and parents, and to promote the college at events. The role requires travel between Denton County campuses and off-site locations.

The position demands strong presentation skills, CRM data management, and the ability to work independently while coordinating multiple recruitment activities. A two-year credential or Associate degree is required.

Qualifications

• Associate degree or two-year technical certificate required.
• Ability to multi-task and manage multiple devices and tasks.
• Strong interpersonal and communication skills with diverse groups.
• Public speaking and large-group presentation ability.
• Proficient in client relationship management systems.

Responsibilities

• Schedule and conduct high school visits in recruitment territory.
• Deliver presentations to prospective students and parents.
• Recruit students through college fairs and on-campus programs.
• Use multiple channels (text, email, web meetings) to answer inquiries.
• Provide admissions counseling and follow-up communications.
• Conduct campus tours and assist with recruitment events.
• Maintain and grow a CRM lead database (JRM/Salesforce-based).
• Collaborate with program chairs, Deans, advisors, and staff.
• Manage branded materials for recruitment events.
• Track events and student interactions in the CRM.
• Other duties as assigned; may change with department needs.

Skills

Public speaking

Interpersonal skills

Multitasking

Data entry

CRM proficiency

Education

Associate degree or two-year certificate

Tools

Salesforce

JRM CRM

Job description

Student Services Specialist - Recruitment

Please see Special Instructions for more details.

Subject to criminal background check. Resume, cover letter, and unofficial transcripts are required in addition to application. Salary is $36,809. Based on the Denton County campuses. Travel is to be expected between campuses and off-site locations.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Posting Number

Posting Number 9002134

Title

Title Student Services Specialist - Recruitment

Position Type

Position Type Full-Time

Department

Job Summary

The Recruitment Specialist supports the goals of the Recruitment Department through high school relationships, community partnerships, outreach to prospective students and administrative responsibilities. The main purpose of this position is to connect with high school counselors, students, and parents. As we are the face of the institution, it is important to be well versed in the knowledge we have about the institution. Even though it might not be as in-depth as the advisors or enrollment guides, having a well-rounded information is a must to succeed in this position. Main duties are to provide information to prospective students. This might come in forms of presentation, application drive, 1 on 1 meeting, lunch visit, college fair, and any opportunity to promote North Central Texas College to students that are interested. Travel off campus and between campuses is to be expected. Sometimes you might be on the road more than half of your day, it would be extremely important to be able to work independently without supervision at times.

Responsibilities and Duties:

• Determine and schedule all assigned high school visits in designated recruitment territory
• Conducts presentations in classrooms/auditoriums; manages relationships with prospective students, parents, and school counselors
• Recruits prospective students to the college through attendance at college day/night fairs, career fairs, visits to high schools, and on-campus programs
• Utilize multiple platforms such as texting, email, web meetings to answer questions from perspective students and family members regarding the college and the admissions procedures.
• Provides in-office admissions counseling; meets with prospective students; initiates appropriate and effective follow‑up communication to prospective students
• Conduct campus tours, participate in the planning and implementation of on and off-campus recruitment events.
• Maintains and expands a database of prospective student “leads” in JRM (an online, Salesforce-based customer relationship management package).
• Maintains and builds relationships with program chairs, Deans, advisors, and other staff.
• Manages supply of NCTC -branded materials (ex: pennants, pens, cups, stuffed animals, etc.) and viewbooks for give‑away at recruitment events.
• Tracks events and student interactions in the JRM customer relationship management system.
• Other duties as assigned. Responsibilities and duties may change based on the need of the department and the institution.

Required Education

Associate’s degree or two-year technical certificate

Required Skills & Abilities

• Skilled in the use of personal computers and related software applications.
• Ability to multi‑task and handle monitor multiple devices at once (ex: e‑mail, telephone, texting service, etc).
• Ability to maintain accurate records and input data in a clean, professional manner.
• Punctuality. Must be able to represent the college well by arriving at recruitment events or other commitments on time.
• Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff and student body and community.
• Ability to thrive and adapt in a fast‑changing environment.
• Proficient and experienced in public speaking and speaking in large groups.
• Able to work independently and in teams with overlapping projects.
• Proficient in Client Relations Management systems

Preferred Skills & Abilities

Required Experience

1 year of experience in administrative support, customer services, or related field.

Preferred Experience

Previous higher education recruitment experience is preferred.

Posting Date

Posting Date 09/22/2026

Closing Date

Special Instructions to Applicants

Subject to criminal background check. Resume, cover letter, and unofficial transcripts are required in addition to application. Salary is $36,809. Based on the Denton County campuses. Travel is to be expected between campuses and off‑site locations.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Location

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • NCTC website
  • Facebook
  • LinkedIn
  • Employee Referral
  • HigherEdJobs
  • Indeed.com
  • Hispanics In Academia
  • Chamber of Commerce
  • Work in Texas
  • Texas Association of Black Personnel in Higher Education
  • VIP Position - HigherEdJobs.com
  • Handshake
  • Inside Higher Ed
  • CommunityCollegeJobs.com
  • SciencePositions.com
  • AdjunctProfessorJobs.com
  • DeanPositions.com
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  • AllHigherEd.com
  • AcademicJobs.net
  • PhdJobs.com
  • CollegePresidentJobs.com
  • FacultyJobs.net
  • Monster.com
  • TheCNM.org
  • Denton Record Chronicle
  • The Chronicle of Higher Education
  • Cooke County SportsTalk
  • Texas Community College Teachers Association
  • Southwest Association of College and University Housing Officers
  • A Recent Recruiting Event or Job Fair
  • Glassdoor.com
• North Central Texas College provides a referral program to our employees. If an NCTC employee referred you to this position, please provide their FULL NAME below.

  (Open Ended Question)

Application Documents

• Resume
• Cover Letter
• Unofficial Transcript

Optional Documents