IT Specialist

Skydweller US; Oklahoma City (OK); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedules

Professional development opportunities

Stock options

Bonuses

Job summary

Skydweller Aero in Oklahoma City is looking for an IT Support Specialist to manage enterprise systems, provide Tier 2 help desk support, and assist in the deployment of new technologies. Ideal candidates will have 5+ years of experience in IT and expertise in Microsoft products and cloud environments.

The role requires excellent communication skills and the ability to troubleshoot network issues. Benefits include health insurance, flexible schedules, and professional development opportunities.

Qualifications

• 5+ years experience required in a professional information technology environment.
• Familiarity with Cyber Security tools and frameworks.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Manage Company enterprise systems as directed by the Director of Global IT.
• Lead Tier 2 help desk support and advanced troubleshooting.
• Assist in the management and documentation of operational systems.

Skills

5+ years experience in IT

Proficiency with virtualization and cloud environments

Experience with Microsoft products

Troubleshooting network equipment

Active Directory and Group Policy

Strong communication skills

Creative problem-solving skills

Education

Bachelor's degree in Computer Science or IT

Tools

Hyper-V

VMware

Windows PowerShell

Office 365

Job description

About Us

Skydweller Aero Inc. is a transatlantic cutting‑edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast‑growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain.

Job Description

• System Administration for Company enterprise systems as directed by the Director of Global IT
  • Windows server, linux server, and networks included
• Tier 2 help desk and Advanced troubleshooting
• Scope, design, build and deploy systems for the Enterprise
• Assist in management of operational systems
• Assist in creating and updating documentation
• Contribute to IT team discussions and solutions
• Train IT staff in different technical areas
• This position could include up to 25% travel

Required Qualifications

• 5+ years experience in a professional information technology environment
• Proficiency with virtualization and cloud environments (Hyper‑V, VMware), Microsoft Cloud Azure, (dedicated instance, VPNs, storage groups, etc.)
• Experience with Microsoft products including Office 365 (Exchange, SharePoint, Entra ID, etc.) Windows 11 environment and Windows Server 2019‑2022‑2025
• Experience troubleshooting switches, routers, firewalls, network traffic analysis and network security (MFA, VPN, VLAN, etc.)
• Proficiency with Active Directory, Group Policy Management, and Windows PowerShell scripting
• Proficiency with Intune MDM
• Experience with Cyber Security tools and frameworks
• Excellent verbal and written communication skills
• Strong planning, scheduling and time management skills with the ability to be flexible
• Ability to act on own initiative and maintain effective relationships with management, co‑workers and clients
• Ability to explain technology and technical solutions to non‑technical clients
• Creative and strategic thinking skills to identify and overcome issues
• Strong desire to develop and grow in knowledge and experience

Preferred Qualifications (experience)

• Bachelor’s degree in Computer Science or Information Technology
• 7+ years of experience in information technology environment
• SharePoint development
• Atlassian Jira and Confluence
• Laptop hardware troubleshooting
• Backup and storage platforms
• Engineering SW such as Ansys SCADE, CATIA, Polarion, etc.
• IT Governance frameworks
• Familiarity with FedRAMP, TAA, & CMMC

Company Benefits

1. Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage.
2. Paid time off: This includes vacation time, sick leave, and personal days.
3. Flexible schedules: we offer flexible schedules; we help employees achieve a better work‑life balance.
4. Professional development opportunities: we may offer training, educational opportunities, or tuition reimbursement programs to help employees develop their skills and advance their careers.
5. Stock options: all FTEs after one year of seniority may have the opportunity to receive options as part of their compensation package.
6. Bonuses: we offer bonuses or other forms of performance‑based compensation to reward employees for their hard work and achievements.