IT SPECIALIST

Dayton Roger's; Maryland; On-site; USD 60,000 - 85,000; Full time

Job summary

Dayton Roger's is seeking an experienced IT Specialist to provide technical support for our systems in a remote-capable, full-time role. You will install, configure, and maintain computer networks and stay current with evolving technologies.

You will troubleshoot hardware, software, and network issues, document configurations, and collaborate with colleagues to improve IT solutions while ensuring security and policy adherence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience in a similar IT role.
• Strong knowledge of computer hardware, software, and networking systems.
• Familiarity with Windows and MacOS.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network issues.
• Install, configure, and maintain computer systems and networks.
• Monitor and maintain system performance and security.
• Identify and implement solutions to improve system efficiency and functionality.
• Train and assist end-users with technology-related questions and issues.
• Collaborate with IT team to develop and implement new technology solutions.
• Stay up-to-date with emerging technologies and trends in the IT industry.
• Maintain accurate documentation of system configurations and procedures.
• Adhere to company policies and procedures regarding technology usage and security.

Skills

Hardware knowledge

Software knowledge

Networking

Troubleshooting

Operating systems

Communication skills

Independent & teamwork

Learning new technologies

Problem-solving

Education

Bachelor's degree in Computer Science/IT

Tools

CompTIA A+

Network+

Microsoft MCP

Job description

Position: IT Specialist

Job Type: (Remote)

We are seeking a highly skilled and experienced IT Specialist to join our team at Dayton Roger's Contract. As an IT Specialist, you will be responsible for providing technical support and expertise to our organization's computer systems and networks. This is a full-time position with the opportunity for growth and advancement within our company.

Key Responsibilities:

• Provide technical support and troubleshooting for hardware, software, and network issues
• Install, configure, and maintain computer systems and networks
• Monitor and maintain system performance and security
• Identify and implement solutions to improve system efficiency and functionality
• Train and assist end-users with technology-related questions and issues
• Collaborate with other IT team members to develop and implement new technology solutions
• Stay up-to-date with emerging technologies and trends in the IT industry
• Maintain accurate documentation of system configurations and procedures
• Adhere to company policies and procedures regarding technology usage and security

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3 years of experience in a similar role
• Strong knowledge of computer hardware, software, and networking systems
• Experience with troubleshooting and resolving technical issues
• Familiarity with various operating systems, including Windows and MacOS
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Proven ability to learn and adapt to new technologies quickly
• Strong problem-solving and critical thinking skills
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus

We offer competitive salary and benefits packages, as well as opportunities for professional development and growth within our company.