IT Specialist

Nexstar Media Group, Inc.; Chicago (IL); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Job summary

Nexstar Media Group, Inc. in Chicago seeks an IT Specialist to join our Engineering team supporting WGN-TV and NewsNation Chicago. You will provide critical IT support in a live news environment, maintaining broadcast-specific systems and collaborating with newsrooms, production, and sales.

Responsibilities include cross-platform administration, Office 365, Adobe CC, and network infrastructure, with a focus on reliability and fast issue resolution in a 24/7 operation.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Strong IT systems background incl. AD, servers, and networking.
• Certifications (Microsoft, Cisco) a plus.
• Excellent communication and customer service orientation.
• Ability to prioritize tasks in a live broadcast setting.
• Willingness to work evenings, weekends, and holidays.
• Highly organized and detail-oriented.

Responsibilities

• Install, maintain, and troubleshoot Windows, macOS, and Linux systems across departments.
• Provide expert support for Microsoft Office 365 applications and related plug-ins.
• Manage and maintain critical infrastructure including news production servers and storage systems.
• Install, configure, and resolve issues with Adobe Creative Cloud applications.
• Diagnose and repair desktop and laptop hardware and peripherals.
• Perform regular system backups and restorations for RAID-based broadcast systems.
• Configure and troubleshoot IP networks, including 10Gbps+ links.
• Install and manage network routers and switches with Corporate IT.
• Support local and remote users in a 24/7 news environment.

Skills

Active Directory

Server administration

Networking

Office 365

Adobe CC

Customer support

Communication skills

Education

Degree in Information Technology or related field

Tools

Windows

macOS

Linux

Job description

Nexstar Media Group is seeking a skilled and motivated IT Specialist to join our Engineering organization in Chicago supporting both WGN-TV and NewsNation Chicago. If you’re ready for a challenging and dynamic opportunity to work with leading-edge technology in a live news environment, we want to hear from you.

This position reports to the Manager of Information Technology for NewsNation and WGN-TV Chicago and provides support for newsrooms, production control rooms, sales, creative services, producers and talent.

Key Responsibilities:

• Install, maintain, and troubleshoot Windows, macOS, and Linux systems across News, Creative Services, and other departments.
• Provide expert support for Microsoft Office 365 applications and related plug-ins.
• Manage and maintain critical infrastructure, including national news production servers, content storage systems, playout servers, graphics, and editing systems.
• Install, configure, and resolve issues with Adobe Creative Cloud applications and plug-ins.
• Diagnose and repair desktop and laptop hardware, including drives, memory, and peripherals.
• Perform regular system backups and restorations, particularly for high-performance RAID-based broadcast systems.
• Configure and troubleshoot IP networks, including 10Gbps+ high-speed links and geographically distributed systems.
• Install and manage network routers and switches in collaboration with Corporate IT.
• Support both local and remote users in a mission-critical, 24/7 news environment.

Qualifications & Requirements:

• Degree in Information Technology or related field preferred; equivalent work experience will be considered.
• Solid background in IT systems, Active Directory, server administration, and networking.
• Relevant industry certifications (e.g., Microsoft, Cisco) are a plus.
• Strong communication and interpersonal skills, with a focus on customer support and satisfaction.
• Ability to prioritize tasks and work effectively under pressure in a live broadcast setting.
• Willingness to work flexible hours, including evenings, weekends, and holidays, in support of live news operations.
• Highly organized, detail-oriented, and able to troubleshoot critical systems with urgency and precision.

Physical Requirements:

• Must be able to lift and carry up to 50 pounds for distances up to 100 feet.
• Some climbing, kneeling, and crawling may be required.
• Manual dexterity is necessary to operate keyboards, tools, and technical equipment.
• A valid driver’s license is required; must be able to safely operate company vehicles.

Why Join Us?

This is your chance to be part of a growing national news brand while also contributing to the success of a respected local television institution. We offer competitive compensation, excellent benefits, and the opportunity to work alongside industry-leading professionals.

#LI-Onsite

Compensation:

$30 to $38 per hour - commensurate with applicant’s experience and skill level

Benefits

Our comprehensive benefits package includes, but not limited to, medical (with multiple plan options), dental, and vision insurance, paid time off, a 401(k) with company matching contributions, Paid Parental leave, life insurance and more.