IT Solutions Developer

Cardinal-Scale-Manufacturing,-Co; Webb City (MO); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401k matching

Employee Referral Program

Employee Assistance Program

Job summary

Cardinal-Scale-Manufacturing,-Co in Webb City, MO is seeking an IT Solutions Developer for a hybrid role that blends technical support with software development. You will troubleshoot hardware and software issues, design and implement applications, and contribute to IT infrastructure projects to improve security and performance.

The role requires a mix of hands-on IT support, coding in VB.NET, C#, PowerShell, and HTML, plus strong problem-solving skills.

Qualifications

• Two to three years of relevant experience
• 2+ years of experience in technical support role
• 2+ years of experience in software development
• Experience with network management and security practices is a plus
• Knowledge of automation tools and scripting is preferred
• Previous experience in a hybrid IT support and development role is advantageous
• Strong analytical skills and the ability to translate business needs into technical solutions

Responsibilities

• Install, configure, and maintain computer hardware, software, and peripherals and troubleshoot issues.
• Monitor and maintain computer systems and networks for performance and security.
• Document IT processes and troubleshooting steps for knowledge sharing with the IT team.
• Provide updates to managers/users via voicemail, email or in-person communication.
• Provide in-person and remote IT support via phone, email, chat, and ticketing system.
• Assist in installation, maintenance, and licensing of software.
• Troubleshoot IT infrastructure equipment including servers, network devices, printers, and conference rooms.
• Create and manage user accounts and groups in Active Directory.
• Develop, test, and maintain software applications as needed.
• Write clean, efficient, and well-documented code and SQL queries.

Skills

VB.NET

C#

PowerShell

HTML

Education

High school diploma

Bachelor’s degree in computer science, information technology, or a related field

Tools

MS365

SharePoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Solutions Developer

Full Time Technical Webb City, MO, US

Summary/Objective

The IT Solutions Developer is a hybrid role combining the responsibilities of providing technical support with developing and maintaining software solutions. The IT Solutions Developer is adept at troubleshooting technical issues as well as contributing to the design and implementation of software applications that enhance the IT infrastructure.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Install, configure, and maintain computer hardware, software, and peripherals as well as troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Monitor and maintain computer systems and networks to ensure optimal performance and security.
• Document IT processes, procedures, and troubleshooting steps for knowledge sharing, and collaborate with other IT Team members to implement and maintain IT policies and procedures.
• Provide updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
• Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person and remote support.
• Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software.
• Troubleshoot & maintain IT infrastructure equipment including computers/laptops, phones, printers, conference rooms, servers, and network devices.
• Create and support user account and group membership setups in Active Directory.
• Install, maintain, and troubleshoot ethernet and fiber optic cables.
• Evaluate, prioritize, and resolve IT problems and requests; elevate when appropriate.
• Track and maintain inventory and distribution records for all hardware and components.
• Maintain a clean and organized work area by following established guidelines.
• Safely operate scissor lifts to run network lines and mount equipment.
• Develop, test, and maintain software applications to meet organizational needs.
• Write clean, efficient, and well-documented code in various programming languages (e.g., VB.NET, C#, PowerShell, HTML)
• Identify and resolve software bugs to ensure optimal performance.
• Collaborate with cross-functional teams, including developers, designers, and stakeholders, to enhance software functionality.
• Participate in the design and planning of new software features and solutions.
• Create and maintain comprehensive documentation for code and software usage.
• Write and optimize SQL queries to retrieve and manipulate data efficiently.
• Technical Capacity.
• Thoroughness.
• Time Management.
• Proficient in one or more programming languages (e.g., VB.NET, C#, PowerShell, HTML)

Required Education and Experience

• High school diploma
• Two to three years of relevant experience

Preferred Education and Experience

• Bachelor’s degree in computer science, information technology, or a related field.
• 2+ years of experience in technical support role.
• 2+ years of experience in software development.
• Experience with network management and security practices is a plus.
• Knowledge of automation tools and scripting is preferred.
• Previous experience in a hybrid IT support and development role is advantageous.
• Strong analytical skills and the ability to translate business needs into technical solutions.

Eligibility Qualifications

• Experience with MS 365, SharePoint, and other MS applications.
• Ability to work with a sense of urgency in a team-oriented environment.
• Familiarity with cybersecurity, including antivirus, back-up, and data recovery solutions.
• Excellent problem solving and troubleshooting skills.
• Knowledge of computer and network (switches, routers, etc.) hardware.
• Good interpersonal and communication skills.
• Adaptability to stay current with evolving technologies.
• Benefits for full-time employees include Paid Time Off, medical, dental, vision, life & disability insurance, 401k matching, Employee Referral Program, and Employee Assistance Program

Position Type/Expected Hours of Work

This is a full-time position. Hours of work are Monday through Friday, - 8:00 a.m. to 5 p.m., 40 hours per week. Overtime may be required based on business needs.