IT Solutions Architect: Cloud, Networking & Security

Axxys Technologies, Inc.; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Axxys Technologies, Inc. is seeking a Solutions Specialist in Plano, Texas. The role involves providing specialized support for escalated technical issues across multiple technology categories, including virtualization, networking, and security.

The ideal candidate will have an Associates degree or equivalent experience, strong analytical and communication skills, and the ability to document issues effectively for future resolution. Axxys emphasizes core values such as innovation and integrity in its service delivery.

Qualifications

• Ability to read and analyze technical documents and reports.
• Ability to solve complex problems and provide sound resolutions.
• Strong communication skills for presenting information effectively.

Responsibilities

• Provide specialized support for escalated tech issues.
• Document root causes of issues for faster future resolutions.
• Collaborate with operations for prioritizing and managing escalated support.

Skills

Technical analysis

Problem solving

Communication

Research

Education

Associates degree or equivalent experience

Job description

Axxys Technologies, Inc. is seeking a Solutions Specialist in Plano, Texas. The role involves providing specialized support for escalated technical issues across multiple technology categories, including virtualization, networking, and security.

The ideal candidate will have an Associates degree or equivalent experience, strong analytical and communication skills, and the ability to document issues effectively for future resolution. Axxys emphasizes core values such as innovation and integrity in its service delivery.