IT Solutions Analyst: Bridge Business & IT

Eversource Energy; Berlin (CT); On-site; USD 115,000 - 128,000; Full time

Job summary

Eversource Energy is seeking a Senior Business Analyst to bridge IT and business units, translating requirements into actionable plans and collaborating with IT architects, project teams, and business clients. The role emphasizes process optimization, requirements management, and solution delivery within a dynamic utility context.

Ideal candidates have 5–8 years in Business Analysis, familiarity with ITSM and Agile, and a background in the utility sector.

Qualifications

• Bachelor’s degree or equivalent experience.
• Five (5) to eight (8) years demonstrated application of Business Analysis skills.
• Prior experience in the utility industry is a plus.

Responsibilities

• Leads and facilitates meetings and communications between IT and an assigned business area.
• Captures, analyzes and documents business and user requirements and user stories.
• Develops IT roadmaps for an assigned business area.
• Identifies opportunities to improve current business and IT processes.

Skills

Business Analysis

Stakeholder Management

Requirements Gathering

Agile Methodologies

ITSM

Education

Bachelor’s degree or equivalent experience

ECBA Certification

CCBA Certification

CBAP Certification

AAC Certification

CFLBA Certification

CPRE Certification

PBA Certification

SAFe POPM Certification

Tools

Jira

VSTS

Job description

Eversource Energy is seeking a Senior Business Analyst to bridge IT and business units, translating requirements into actionable plans and collaborating with IT architects, project teams, and business clients. The role emphasizes process optimization, requirements management, and solution delivery within a dynamic utility context.

Ideal candidates have 5–8 years in Business Analysis, familiarity with ITSM and Agile, and a background in the utility sector.