IT Solution Architect - SAP OTC

Corning Incorporated; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Corning Incorporated is seeking a highly qualified IT Solution Architect for Order-to-Cash Systems to spearhead the transformation of the OTC technology landscape. You will lead a team of SAP experts, align IT and business strategy, and ensure seamless integration across supply chain processes.

The role requires extensive SAP OTC experience, end-to-end process knowledge, and the ability to drive design, delivery, and support in a DevOps framework within a global IT organization.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Supply Chain Management, or related field.
• At least 5 years of practical experience working with SAP OTC modules related to sales, specifically SAP SD and LE, SAP GTS or trade compliance processes.
• Understanding of OTC end-to-end flows and integration between OTC/RTR/RTP and PTP Streams.
• Experience designing and implementing end-to-end SAP sales (OTC) solutions and enhancements.
• Ability to temporarily lead teams of 5 members in agile projects.
• Exposure to S/4 and ECC is an advantage; S/4 Certification is an advantage.

Responsibilities

• Align OTC system initiatives with the broader IT OTC landscape by creating technical designs from requirements.
• Lead agile teams of IT sales or Logistic Execution experts to implement design and support solutions.
• Support roadmap creation for sales systems (SAP ECC) to ensure scalability and innovation.
• Identify opportunities for enhancements within OTC technologies and processes using process tools like SAP Signavio.
• Coordinate with IT PMO on end-of-life transitions to minimize disruption.
• Collaborate with Project Managers as a technical liaison between vendors and internal teams.

Skills

SAP OTC

SAP SD

SAP LE

S/4 HANA

Team leadership

Agile experience

DevOps

CI/CD

Problem solving

Education

Bachelor’s degree in Information Technology / Computer Science

MBA or MS preferred

Tools

SAP ECC

SAP GTS

S/4 HANA

Cloud ALM

BTP extension technologies

Job description

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Role Purpose

We are seeking a highly qualified IT Solution Architect for Order-to-Cash Systems to spearhead the transformation of our OTC technology landscape. The successful candidate will be working in a team of Solution-Architects to design, enable or lead to the enablement of IT capabilities, according to technical roadmaps, and providing expert alignment and support to Architecture and Service Owners. A significant aspect of this role involves technical leadership in projects or product enhancements in line with business requirements. This position entails oversight of order-to-cash systems, management of end-of-life transitions, and ensuring seamless integration across all supply chain processes. Ideal candidates will have substantial experience in supply chain IT and SAP systems (ECC, S/4 (as for an upcoming upgrade), GTS or comparable processes).

This role demands a level of leadership skills to functionally direct agile teams of seasoned SAP Senior Analysts responsible for delivering project solutions and minor enhancements. The team is complemented by external partners and consultants who contribute to solution delivery and support within a DevOps framework.

The selected candidate will be entrusted with responsibility for leading the design, delivery, and support processes, ensuring achievement of objectives and adherence to compliance standards.

Key Responsibilities

• Align OTC system initiatives with the broader IT OTC landscape guided by a leading Architect by creating technical design from functional requirements and user stories.
• Taking Leadership of agile teams that group temporarily, consisting of IT sales or Logistic Execution experts (internal and external to execute technical design, enhance and support the solution to Corning’s and industry standards.
• Support the creation and ongoing maintenance of a comprehensive roadmap for sales systems (specifically SAP ECC) to ensure scalability, efficiency, sustainability, and innovation.
• Identify and recommend opportunities for enhancement within OTC technologies and processes, emphasizing business value through advanced process mining tools such as SAP Signavio.
• Coordinate enhancements with the IT PMO regarding the transition of end-of-life systems, aiming for minimal disruption and the smooth deployment of new solutions.
• Collaborate with Project Managers in a technical consultant capacity, serving as a liaison between software vendors and internal IT teams. Build a lively network with subject matter experts inside of Corning.
• Act as the subject matter expert (SME) for sales processes, offering insights to SAP SMEs and contributing to continuous improvement and delivery initiatives.

Experiences/Education - Required

• Bachelor’s degree in information technology, Computer Science, Supply Chain Management, or related field.
• At least 5 years of practical experience working with SAP OTC modules related to sales, specifically SAP SD and LE, SAP GTS or trade compliance processes.
• Sound understanding of how OTC flows end to end, processes and integration between OTC/ RTR/RTP and PTP Streams.
• Documented success in designing and implementing end-to-end SAP sales (OTC) solutions and processes, and enhancements.
• Ability to temporarily lead teams of 5 members as part of (agile) projects.
• Advanced degree (MBA or MS) preferred.
• Certification or demonstrated proficiency in utilizing BTP extension technologies (no-coding)
• Exposure to S/4 and ECC is an advantage. S/4 Certification is an advantage.
• Exposure to Variant Config is preferred, and Exposure to Mill products is an added advantage.
• Demonstrated abilities in design thinking and problem-solving.
• Experience with supply chain IT processes, system integrations, and IT delivery and support procedures.
• Knowledge of process mapping, process mining, and continuous improvement practices.
• Familiarity with CI/CD, Clean Core, RISE methodology, and experience using Cloud ALM.
• Interest in stepping into SCRUM master role as a development path/interest in preparation for an upgrade to S/4.
• Proficient communication and collaboration skills for working with various teams and stakeholders.
• Awareness of emerging technologies and trends within sales and supply chain sectors.

This position does not support immigration sponsorship.