IT Site Specialist & SaaS Systems Admin

Ramp Corp.; San Francisco, Northern (CA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible PTO

Health and wellness stipend

In-office perks: lunch, snacks, drinks

Job summary

Ramp is seeking an IT Site Specialist to join our San Francisco office. This full-time, on-site role combines deskside IT support with administration of the company’s core SaaS stack, including Okta, Google Workspace, Slack, and JAMF.

You’ll own provisioning, access, renewals, and integrations while ensuring least-privilege access and smooth daily operations across the site. The role emphasizes hands-on support and systems ownership.

Qualifications

• Minimum 4 years of technical experience in an enterprise-size organization, with hands-on on-site IT support and SaaS administration.
• Strong knowledge of core tech stack: Okta, Google Workspace, Slack, JAMF, and modern SaaS tools.
• Solid understanding of User Lifecycle Management, identity/access management, and least-privilege principles.
• Experience with SSO/SCIM provisioning and building integrations or automations across SaaS platforms.
• Experience managing SaaS application portfolios, license optimization, and vendor renewals.
• Experience with deskside support, ticket resolution, and knowing when to escalate to an engineering team.

Responsibilities

• Provide in-person support at the San Francisco office 5 days/week as the site’s IT contact.
• Administer core applications: user lifecycle, group/role management, SSO/SCIM integrations.
• Own application portfolio management and SaaS renewals.
• Build integrations and automations to reduce manual work and enforce least-privilege access.
• Manage on-site hardware inventory, lifecycle, and procurement coordination.

Skills

IT Support

SaaS Administration

Identity management

SSO/SCIM

Endpoint/ticketing

Documentation

Tools

Okta

Google Workspace

Slack

JAMF

Job description

Ramp is seeking an IT Site Specialist to join our San Francisco office. This full-time, on-site role combines deskside IT support with administration of the company’s core SaaS stack, including Okta, Google Workspace, Slack, and JAMF.

You’ll own provisioning, access, renewals, and integrations while ensuring least-privilege access and smooth daily operations across the site. The role emphasizes hands-on support and systems ownership.