IT Services Manager: Enterprise Support & Strategy

ARUP Laboratories; Salt Lake City (UT); On-site; USD 110,000 - 140,000; Full time

Job summary

ARUP Laboratories, based in Salt Lake City, Utah, seeks an IT Manager to lead dedicated system support teams and shape enterprise IT policies. The role collaborates across ARUP management, departments, and external partners to deliver reliable infrastructure and services.

The candidate will drive strategic planning, budgeting, and governance, while mentoring staff and aligning IT initiatives with ARUP’s mission of quality patient care.

Qualifications

• Bachelor's degree and six (6) years of relevant IT experience.
• Associate degree and eight (8) years of relevant IT experience.
• High school diploma and ten (10) years of relevant IT experience.
• Five (5) years of Supervisory experience with multiple direct reports.

Responsibilities

• Manage IT dedicated system support and other technical personnel.
• Develop and enforce policies and standard practices for system support operations and engineering activities.
• Coordinate and monitor activities and resolve conflicts within area of responsibility.
• Liaise with internal/external customers, ARUP management, departments, committees, regulators, vendors, and other IT groups.
• Prepare annual operational plans and budgets for the area; ensure alignment with corporate direction.
• Contribute to enterprise wide governance and implement system management standards and procedures.
• Support enterprise level projects by collaborating with IT managers and supervisors to meet demands.

Skills

People leadership

Team management

Collaboration

Communication

Strategic thinking

Education

Bachelor's Degree

Associate Degree

High School Diploma

Job description

ARUP Laboratories, based in Salt Lake City, Utah, seeks an IT Manager to lead dedicated system support teams and shape enterprise IT policies. The role collaborates across ARUP management, departments, and external partners to deliver reliable infrastructure and services.

The candidate will drive strategic planning, budgeting, and governance, while mentoring staff and aligning IT initiatives with ARUP’s mission of quality patient care.