IT Service Management Specialist – Mainframe Production Control

Stratford Solutions Inc.; New York (NY); On-site; USD 77,000 - 87,000; Full time

Job summary

Stratford Solutions Inc. is seeking an IT Service Management Specialist – Mainframe Production Control in New York, NY. The role is 100% onsite, full-time, with a 3-day work week schedule and rotating shifts.

You will monitor job flows using CA Workload Automation DE, with jobs executed on z/OS mainframes, UNIX, or PeopleSoft servers. Strong knowledge of JCL, GDGs, File-AID, IDCAMS, and related tools is required.

Qualifications

• Bachelor's degree in computer science, engineering, or a related field with four years of IT service management experience.
• Bachelor's degree and eight years of IT service management experience.
• Education and/or experience equivalent to the above.

Responsibilities

• Monitor job flows controlled by CA Workload Automation DE (dSeries) scheduling system.
• Jobs run on z/OS mainframe, UNIX, or PeopleSoft servers.
• Respond quickly to job failures and coordinate remediation with on-call staff.
• Occasionally migrate software to production or test environments.
• Document problems, set up job flow dependencies, and troubleshoot test flows.

Skills

Mainframe Production Control

Job dependencies

JCL errors

GDGs

File-AID

IDCAMS

CA Workload Automation DE

z/OS JCL

TSO/ISPF

Compile/Link/Bind

FTPS

Connect: Direct

ClearQuest

ClearCase

MS Word

Excel

PeopleSoft Tools

Education

Baccalaureate degree in computer science or engineering (or related field)

Equivalent education/experience to 1 or 2 above

Eight years of related IT service management experience

Tools

CA Workload Automation DE

UNIX

PeopleSoft

Mainframe tooling (z/OS, JCL)

Job description

Job Title: IT Service Management Specialist – Mainframe Production Control

Location: New York, NY

Work Arrangement: 100% Onsite

Job Type: Full-Time

Hours/Shift: This position is a 3-day work week, consecutive days,7:30a.m. until 8:00 p.m. and includes weekends and holidays.The days worked rotate on a predetermined schedule.(4 weeks Mon thru Wed then 4 weeks Thu thru Sat.)

Salary: $77,000.00 to $87,000.00 annually

We ae looking for IT Service Management Specialist – Mainframe Production Control, who will be reporting to the night Shift Supervisor. This position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system. The jobs being run executed on either a z/OS mainframe, UNIX, or PeopleSoft server. The position preferably requires knowledge of tools and utilities that run under z/OS, PeopleSoft, and/ or UNIX. The technician must be able to respond quickly to job failures by determining the general cause of the problem and contacting the appropriate on-call staff member for remediation. The candidate will also be required to occasionally migrate software to the production and/or test environments. Other duties included documenting problems, setting up job flow dependencies, and executing/troubleshooting test flows.

Preferred Skills:

• Extensive experience working in Production Control with mainframe or mid-range computer Familiarity with establishing job dependencies
• Experience troubleshooting JCL errors, using GDGs, and utilities such as File-AID and IDCAMS Knowledge of CA Workload Automation DE or similar enterprise scheduling package
• Knowledge of z/OS JCL and TSO/ISPF
• Experience with mainframe compile, link, and bind procedures
• Familiarity with file transfer protocols such as FTPS and/or Connect: Direct
• Excellent communication (oral and written), interpersonal, organizational, and analytical skills. Strong understanding of standard SDLC methodologies
• Knowledge of IMS, D82 Knowledge of UNIX
• Knowledge of PUTTY, WinSCP
• Familiarity with Rational Tools (ClearQuest and ClearCase) Familiarity with MS-Word and Excel
• Knowledge of PeopleSoft People Tools (Process Monitor)

Experience:

• 3 - 5 years of related scheduling experience with a Windows-based scheduling system.
• 5 years' experience escalating and documenting critical job failures and schedule problems.
• 5 years of experience with hands-on work with executing and performing preliminary troubleshooting activities involving: scheduler, batch processes, and cycle flows.

Minimum Qual Requirements

1. A baccalaureate degree Froman accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;

2. A baccalaureate degree Froman accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations

3. Education and/or experience which is equivalent to "1" or"2"above